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OpinionWell
Rank
43rd
Out of 676

The Lucerne Hotel

Average Price: $320  
 
Hotel Class:
201 West 79th Street
New York City, 10024 View map  
3-Star Hotel Rank: 16 of 154
Average review rating: 4.42
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (49) , MyTravelGuide (3) , TripAdvisor (573) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Room service
Appears in 14 comments. 
100% wrote positive comments about room service
The following words were used in comments with Room service:
 
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1. The room service was very fast.
"Great Neighborhood, Rooms Were Nice " Read full review on TripAdvisor   12/21/2011 Vote      
2. I holed up with the television and the room service (best salmon meal I've had) and let the stress of the day drift away.
"My favorite place in NYC " Read full review on TripAdvisor   12/14/2010 Vote      
3. good room service.
"A nice place to stay " Read full review on TripAdvisor   2/25/2010 Vote      
4. After 45 minutes I called to see where the or draws and was told because there was no room number with the name she delivered it to another room, again they did not change the name of the reservation so we did not get room service.
"Watch your bill " Read full review on TripAdvisor   5/19/2012 Vote      
5. We ordered room service the first day and had given the name and room number.
"Watch your bill " Read full review on TripAdvisor   5/19/2012 Vote      
6. We checked out the next day and found that they had put the charge for the room service onto our bill for an orde we never received.
"Watch your bill " Read full review on TripAdvisor   5/19/2012 Vote      
7. Who received our order just checked out and refused to pay the cost for the order he received from room service and we were told they never go by names anyway.
"Watch your bill " Read full review on TripAdvisor   5/19/2012 Vote      
8. Lied to by restaurant/room service staff about their opening hours and when we complained the restaurant manager did little more than shrug and suggest we eat elsewhere.
"Disgusting service! " Read full review on TripAdvisor   11/27/2011 Vote      
9. My wife was woken up quite early (approx 7am?) by room service starting their rounds in other rooms on our level.
"Ok but claustrophobic " Read full review on TripAdvisor   9/10/2011 Vote      
10. It is hard to fault it except to say it would be great if they could serve wine with room service.
"Excellent - a home from home " Read full review on TripAdvisor   8/29/2011 Vote      
   
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