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The Lucerne Hotel
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OpinionWell
Rank
43rd
Out of 676
The Lucerne Hotel
Average Price: $320
Check Rates
Hotel Class:
201 West 79th Street
New York City, 10024
View map
3-Star Hotel Rank:
16 of 154
Average review rating:
4.42
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
49
)
,
MyTravelGuide
(
3
)
,
TripAdvisor
(
573
)
,
YahooTravel
(
10
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(25)
bar
(31)
bath
(11)
bathroom
(103)
bed
(86)
bill
(12)
breakfast
(101)
charge
(13)
check in
(30)
closet
(29)
complimentary
(12)
concierge
(52)
cost
(14)
deal
(15)
decor
(13)
dinner
(22)
discount
(35)
downtown
(17)
fitness center
(7)
food
(46)
front desk
(71)
hotel
(756)
housekeeping
(20)
lobby
(51)
location
(299)
lunch
(7)
maid
(8)
manager
(10)
money
(18)
neighborhood
(73)
parking
(25)
pillow
(21)
price
(97)
rate
(58)
recommend
(65)
restaurant
(285)
room
(774)
room service
(14)
service
(106)
shower
(35)
staff
(278)
street
(106)
suite
(68)
towel
(13)
valet parking
(7)
value
(30)
view
(50)
walk
(115)
water pressure
(7)
wireless
(26)
See more
Room service
Appears in 14 comments.
100% wrote positive comments about
room service
The following words were used in comments with
Room service:
Users can vote for helpful comments, which are saved in the
Most helpful
section.
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Date
Votes
Negative first
Positive first
See all
1.
The
room service
was very fast.
"Great Neighborhood, Rooms Were Nice "
Read full review
on
TripAdvisor
12/21/2011
Vote
2.
I holed up with the television and the
room service
(best salmon meal I've had) and let the stress of the day drift away.
"My favorite place in NYC "
Read full review
on
TripAdvisor
12/14/2010
Vote
3.
good
room service
.
"A nice place to stay "
Read full review
on
TripAdvisor
2/25/2010
Vote
4.
After 45 minutes I called to see where the or draws and was told because there was no room number with the name she delivered it to another room, again they did not change the name of the reservation so we did not get
room service
.
"Watch your bill "
Read full review
on
TripAdvisor
5/19/2012
Vote
5.
We ordered
room service
the first day and had given the name and room number.
"Watch your bill "
Read full review
on
TripAdvisor
5/19/2012
Vote
6.
Who received our order just checked out and refused to pay the cost for the order he received from
room service
and we were told they never go by names anyway.
"Watch your bill "
Read full review
on
TripAdvisor
5/19/2012
Vote
7.
We checked out the next day and found that they had put the charge for the
room service
onto our bill for an orde we never received.
"Watch your bill "
Read full review
on
TripAdvisor
5/19/2012
Vote
8.
Lied to by restaurant/
room service
staff about their opening hours and when we complained the restaurant manager did little more than shrug and suggest we eat elsewhere.
"Disgusting service! "
Read full review
on
TripAdvisor
11/27/2011
Vote
9.
My wife was woken up quite early (approx 7am?) by
room service
starting their rounds in other rooms on our level.
"Ok but claustrophobic "
Read full review
on
TripAdvisor
9/10/2011
Vote
10.
It is hard to fault it except to say it would be great if they could serve wine with
room service
.
"Excellent - a home from home "
Read full review
on
TripAdvisor
8/29/2011
Vote
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