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Rank
137th
Out of 676

Best Western Hospitality House

Average Price: $490  
 
Hotel Class:
145 East 49th Street
New York City, 10017 View map  
3-Star Hotel Rank: 44 of 154
Average review rating: 4.34
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (4) , MyTravelGuide (2) , Travelocity (5) , TripAdvisor (335) , YahooTravel (22)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 53 comments. 
97% wrote positive comments about service
The following words were used in comments with Service:
accommodating (4)   apartments (4)   best (8)   breakfast (7)   clean (6)   customer (11)   friendly (7)   great (9)   guest (3)   helpful (5)   hotel (13)   liked (3)   location (6)   night (5)   outstanding (5)   price (3)   recommend (3)    
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1. The service provided by Sam and the rest of the team was outstanding, even housekeeping was happy to return later in the day to accommodate sleeping jet-lagged children.
"Fantastic family choice " Read full review on TripAdvisor   4/28/2012 Vote      
2. Very good hotel, great location, excellent service and the best bed I have ever slept in.
"Great hotel! " Read full review on TripAdvisor   4/26/2012 Vote      
3. Service was average, but no complaints here (after all, it's a Best Western).
"Great Bargain " Read full review on TripAdvisor   4/23/2012 Vote      
4. When I was sick and had to stay in bed for a day, housekeeping left me a fresh box of kleenex and their service was great too.
"Only one word for this hotel: WOW! " Read full review on TripAdvisor   2/28/2012 Vote      
5. With me being sick we could stay in our room until 1 PM which was fantastic service.
"Only one word for this hotel: WOW! " Read full review on TripAdvisor   2/28/2012 Vote      
6. Price and brilliant service makes this a no brainer.
"Look no further location,price,service tick all the boxes " Read full review on TripAdvisor   1/20/2012 Vote      
7. The location, breakfast, and service were all good.
"Too noisy! " Read full review on TripAdvisor   1/5/2012 Vote      
8. Rob not only made a beautiful service recovery by inviting us to stay with them again on our way back to NYC so that he could personally see to our needs, which he did.
"Superb Customer Service Attitude " Read full review on TripAdvisor   12/24/2011 Vote      
9. USA is not short of any 5* hotels or cheaper options but one that has genuinely great customer service attitude is hard to come by as we have learnt from our many trips around the world.
"Superb Customer Service Attitude " Read full review on TripAdvisor   12/24/2011 Vote      
10. The service at the hotel was excellent!the man at the front desk, Sam, was very helpful.
"Best Hotel! " Read full review on TripAdvisor   11/28/2011 Vote      
   
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