Best Western Hospitality House, New York City, Manager

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Rank

137th

Out of 676

Best Western Hospitality House	Average Price: $490 Check Rates

Hotel Class:

145 East 49th Street

New York City, 10017 View map

3-Star Hotel Rank: 44 of 154
Average review rating: 4.34

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (4) , MyTravelGuide (2) , Travelocity (5) , TripAdvisor (335) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) balcony (9) bar (10) bargain (6) bath (12) bathroom (81) bed (96) breakfast (218) charge (6) check in (15) check out (6) closet (7) complimentary (20) concierge (5) cost (15) deal (7) decor (8) dinner (8) discount (5) downtown (6) food (36) front desk (48) hotel (445) housekeeping (17) laundry (10) lobby (24) location (190) lunch (4) maid (5) manager (18) money (26) parking (16) price (43) rate (24) recommend (79) restaurant (55) room (425) service (53) shower (32) staff (214) steam (6) street (76) suite (108) to park (4) towel (12) value (32) view (15) walk (85) water pressure (10) wireless (11)

Manager

Appears in 18 comments.

88% wrote positive comments about manager

The following words were used in comments with Manager:
best (2) credit (2) great (3) guest (2) helpful (6) high (2) hotel (5) management (19) need (2) night (2) offers (3) phone (3) rating (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager in the morning was always making sure that breakfast items were fresh and the dining area was clean.

"A Gem in NYC " Read full review on TripAdvisor 1/16/2012 Vote

2. Sam Sharma, the guest services manager, couldn't have been more kind and accommodating.

"A Gem in NYC " Read full review on TripAdvisor 1/16/2012 Vote

3. Robert the manager was very helpful and answered all my emails promptly before we arrived.

"loved this place - will be coming back! " Read full review on TripAdvisor 7/29/2011 Vote

4. Downstairs, we asked the front desk manager-Sam for some info and he was extremely helpful and gave us some great tips.

"Great Value and clean " Read full review on TripAdvisor 7/29/2011 Vote

5. I will find out their names again, but the day manager on Sunday 12/5/10 was very helpful & put extra effort into getting it resolved.

"Front Desk so helpful " Read full review on TripAdvisor 3/16/2011 Vote

6. The manager Sam was more than helpful and pleasent at all times going out of his way to chat and be of any assistance, all the staff were lovely and kind , it was a real home from home.

"WHAT AMAZINGLY HELPFUL FRIENDLY STAFF " Read full review on TripAdvisor 2/24/2011 Vote

7. All in all i would highly recommend this hotel to my friends , and the staff are to be highly praised for always being so pleasent ,they are a real credit to the manager who it is obvious to see takes a great deal of pride in the hotel and the moral of his staff .

"WHAT AMAZINGLY HELPFUL FRIENDLY STAFF " Read full review on TripAdvisor 2/24/2011 Vote

8. I knew this would be a good stay when the maintenance manager offered to help me with my considerable luggage---wasn't his job, he wasn't obligated, he WANTED to help.

"5 star service, HUGE rooms " Read full review on TripAdvisor 5/13/2010 Vote

9. Denise the manager is really great to work with.

"Good Family Place " Read full review on TripAdvisor 9/18/2007 Vote

10. Robert the general manager refused to speak to us despite having a five minute conversation with the assistant manager on the phone in front of us.

"Good Hotel ruined by poor customer service " Read full review on TripAdvisor 4/13/2012 Vote