Best Western Hospitality House, New York City, Front Desk

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Rank

137th

Out of 676

Best Western Hospitality House	Average Price: $490 Check Rates

Hotel Class:

145 East 49th Street

New York City, 10017 View map

3-Star Hotel Rank: 44 of 154
Average review rating: 4.34

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (4) , MyTravelGuide (2) , Travelocity (5) , TripAdvisor (335) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) balcony (9) bar (10) bargain (6) bath (12) bathroom (81) bed (96) breakfast (218) charge (6) check in (15) check out (6) closet (7) complimentary (20) concierge (5) cost (15) deal (7) decor (8) dinner (8) discount (5) downtown (6) food (36) front desk (48) hotel (445) housekeeping (17) laundry (10) lobby (24) location (190) lunch (4) maid (5) manager (18) money (26) parking (16) price (43) rate (24) recommend (79) restaurant (55) room (425) service (53) shower (32) staff (214) steam (6) street (76) suite (108) to park (4) towel (12) value (32) view (15) walk (85) water pressure (10) wireless (11)

Front desk

Appears in 48 comments.

92% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) area (4) arrival (4) best (8) clean (3) desk (49) extremely (5) fridge (3) friendly (6) good (5) great (5) helpful (20) hotel (8) kitchen (3) night (3) park (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was always helpful and gave good suggestions for subways and restaurants.

"Gives NYC a good name " Read full review on TripAdvisor 4/30/2012 Vote

2. The front desk was always very helpful.

"Good value for money " Read full review on TripAdvisor 4/24/2012 Vote

3. Front desk staff were friendly but make sure you leave a tip every day for the maid or your cream cheese (for the complimentary bagels) will be 'forgotten.

"Great Bargain " Read full review on TripAdvisor 4/23/2012 Vote

4. Very clean hotel, with an exceptional front desk staff, and all the comforts of home (including fully equipped kitchen and dining room).

"girl's weekend away " Read full review on TripAdvisor 3/20/2012 Vote

5. Sam, the guy at the front desk, is the BEST.

"Sam the Man! " Read full review on TripAdvisor 3/15/2012 Vote

6. Sam and Eddi at the front desk were helpful and very friendly.

"A great place to stay " Read full review on TripAdvisor 2/25/2012 Vote

7. Stayed here in February 2012 for 5 nights in Room #5C - a king suite - summary points:- Very comfortable king-sized mattress & a large plasma TV in bedroom; lots of storage units- Larger plasma TV in separate lounge area, which has a dining table, sofa, coffee table & desk unit- Separate kitchen with fridge-freezer, microwave, oven, etc (welcome pack in fridge)- Safe in room (key required from reception)- Decent bathroom- The staff were all good, but Sam on front desk was most helpful and offered ideas for places to eat, things to do, etc. --- we were celebrating our wedding anniversary and Sam bought us a bottle of wine, which was very thoughful of Sam and a credit to the hotel ---- Hotel is on 49th St & Lexington - lots of restaurants, diners, things to do within a few mins walk - Central Park about 15 mins walk, Chrysler Building about 8 mins, Bryant Park about 12-14 mins, Empire State about 20-25 mins walk, etc. - plenty of ATM's, local shops in immediate vicinity.

"A good, centrally located hotel on 49th & Lex " Read full review on TripAdvisor 2/21/2012 Vote

8. All the staff were brilliant and very helpful, we found that if we told the front desk where we were going that day they generally had money off vouchers available or could tell us the best time to go and avoid the queues.

"Bigger than my friends apartment " Read full review on TripAdvisor 2/21/2012 Vote

9. Sam Sharma on the front desk was helpful at all times making us tea or coffee whatever time we came home.

"New York New York!!! " Read full review on TripAdvisor 2/17/2012 Vote

10. Sam, on the front desk was extremely helpful with all sorts of info on locations of restaurants, tours and the best way to get to anywhere in the NYC area.

"What a great find! " Read full review on TripAdvisor 2/4/2012 Vote