10. fresh towels everydayand staff were happy to give you free maps if you were not sure where to go and were never too busy to help youfantastic area, just 2 minutes from the rockefeller, 5 mins from times square and 10 from the empire state building!also if your flight isnt until later and check out is at 12am then they have a complimentary bag holding service until you have to leave for the airportlike i said its very expensive even for small things like tipping the maid and tipping everybody else who helps you along the way but all in all its a great and welcoming hotel.