New York Palace Hotel, New York City, Concierge

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Rank

44th

Out of 676

New York Palace Hotel	Average Price: $643 Check Rates

Hotel Class:

455 Madison Avenue

New York City, 10022 View map

5-Star Hotel Rank: 3 of 29
Average review rating: 4.54

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (28) , MyTravelGuide (2) , Expedia (34) , TripAdvisor (1286)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (58) bar (178) bath (49) bathroom (242) bed (253) bill (47) breakfast (389) charge (54) check in (170) check out (37) closet (22) complimentary (65) concierge (327) cost (99) deal (71) decor (60) dinner (96) downtown (21) food (254) front desk (108) gym (50) hotel (2446) housekeeping (68) lobby (192) location (771) lunch (86) maid (33) manager (59) minibar (23) money (93) parking (26) pillow (65) price (193) rate (131) recommend (198) restaurant (326) room (2229) room service (139) service (684) shower (90) spa (33) staff (766) street (138) suite (152) towel (37) tub (21) value (62) view (622) walk (198) wireless (49)

Concierge

Appears in 327 comments.

92% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (18) desk (36) dinner (13) excellent (31) extremely (18) friendly (25) good (26) great (36) helpful (106) hotel (59) location (14) recommend (33) reservation (21)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge is wonderful and always manage to get you those last minute restaurant reservations at any Michelin starred restaurant you want to try.

"For the price this hotel can't be beat " Read full review on TripAdvisor 5/22/2012 Vote

2. The concierge staff were incredibly helpful, even when I asked them to make a last minute reservation.

"Simply excellent, as always! " Read full review on TripAdvisor 5/22/2012 Vote

3. Every person treats you as royalty here, from the bellman, the concierge, the cleaning lady, everyone.

"New York's heaven! " Read full review on TripAdvisor 5/14/2012 Vote

4. The staff at the reception, concierge desk or bar were very friendly and professional too, will definitely come back next time I'm in NY.

"Great place to stay in Manhattan " Read full review on TripAdvisor 5/8/2012 Vote

5. The Concierge was fabulous and the room was exceptionally clean and comfortable.

"Kang from Korea " Read full review on TripAdvisor 5/4/2012 Vote

6. All the staff in the hotel were lovely, the concierge were very good at booking us tables for our favourite restaraunts!:) Hotel was always bustling and full of excited christmas shoppers, and the hotel was deocrated beautifully made us feel so christmasy.

"Amazing Winter Time Stay! " Read full review on TripAdvisor 4/24/2012 Vote

7. Check in was simple and quick, valet service was convenient and the recommendation of Quality Meats for a great dining experience by the concierge was spot-on.

"Luxury in New York City " Read full review on TripAdvisor 4/24/2012 Vote

8. The concierge know by every millimeter they city and also encourage you to explore the City like a Local.

"Great chose in Midtown New York " Read full review on TripAdvisor 4/23/2012 Vote

9. The concierge recommendations were perfect for what we were looking for as far as restaurants and things to see.

"Great location and fabulous room " Read full review on TripAdvisor 4/23/2012 Vote

10. The Concierge Lounge on the 39th floor is so nice.

"Best hotel in NYC! " Read full review on TripAdvisor 4/22/2012 Vote