New York Palace Hotel, New York City, Staff

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Rank

44th

Out of 676

New York Palace Hotel	Average Price: $643 Check Rates

Hotel Class:

455 Madison Avenue

New York City, 10022 View map

5-Star Hotel Rank: 3 of 29
Average review rating: 4.54

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (2) , TripAdvisor (1286) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (58) bar (178) bath (49) bathroom (242) bed (253) bill (47) breakfast (389) charge (54) check in (170) check out (37) closet (22) complimentary (65) concierge (327) cost (99) deal (71) decor (60) dinner (96) downtown (21) food (254) front desk (108) gym (50) hotel (2446) housekeeping (68) lobby (192) location (771) lunch (86) maid (33) manager (59) minibar (23) money (93) parking (26) pillow (65) price (193) rate (131) recommend (198) restaurant (326) room (2229) room service (139) service (684) shower (90) spa (33) staff (766) street (138) suite (152) towel (37) tub (21) value (62) view (622) walk (198) wireless (49)

Staff

Appears in 766 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (40) clean (37) concierge (71) desk (44) excellent (45) extremely (45) friendly (177) good (38) great (84) helpful (217) hotel (203) location (64) need (32) new (35) welcoming (34) well (37) wondering (36)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. NY Palace staff go out of their way to make your stay wonderful and ensure that you will be back.

"Loved everything about it!! " Read full review on TripAdvisor 5/23/2012 Vote

2. The concierge staff were incredibly helpful, even when I asked them to make a last minute reservation.

"Simply excellent, as always! " Read full review on TripAdvisor 5/22/2012 Vote

3. The key is also a friendly, capable and appreciative staff.

"Simply the Best " Read full review on TripAdvisor 5/22/2012 Vote

4. The staff are so friendly and always willing to assist you in anyway.

"The best hotel I have stayed in " Read full review on TripAdvisor 5/22/2012 Vote

5. It begins with the Staff on arrival, the excellent condition of the hotel, the comfort of the beds, the quality of the food and overall comfort level.

"Simply the Best " Read full review on TripAdvisor 5/22/2012 Vote

6. Even though The Palace is a large hotel you feel as though you are in an intimate setting due the attention and care of the staff.

"The very best in New York " Read full review on TripAdvisor 5/22/2012 Vote

7. The bed, cleaning staff, room service were all excellent.

"Hope to return " Read full review on TripAdvisor 5/19/2012 Vote

8. Accommodation without fault, food presentations excellent, staff friendly and welcoming.

"As usual excellent " Read full review on TripAdvisor 5/17/2012 Vote

9. I stayed for 8 nights and all the staff were fantastic to my daughter and I.

"Wonderful Stay " Read full review on TripAdvisor 5/16/2012 Vote

10. They had wonderful Molten Brown bath products which were constantly replentished, the housekeeping staff kept our room spotless, there was lots of good lighting in the room and plenty of electrical outlets.

"Wonderful Stay " Read full review on TripAdvisor 5/16/2012 Vote