Casablanca Hotel, New York City, Service

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Rank

39th

Out of 676

Casablanca Hotel	Average Price: $391 Check Rates

Hotel Class:

147 West 43rd Street

New York City, 10036 View map

3-Star Hotel Rank: 14 of 154
Average review rating: 4.66

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (1) , TripAdvisor (1562) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (76) bar (73) bargain (10) bath (42) bathroom (212) bed (185) breakfast (851) charge (25) check in (47) check out (24) closet (17) complimentary (201) concierge (26) cost (30) deal (24) decor (53) dinner (51) discount (15) downtown (12) food (115) front desk (124) gym (14) hotel (2554) housekeeping (26) lobby (35) location (841) lunch (9) maid (14) manager (47) money (49) parking (26) pillow (36) price (138) rate (70) recommend (282) restaurant (201) room (1795) room service (16) service (430) sheets (14) shower (73) staff (1180) street (183) suite (109) towel (31) value (87) view (93) walk (172) walk in (10) wireless (63)

Service

Appears in 430 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
best (29) breakfast (40) clean (34) customer (38) excellent (57) free (28) friendly (40) good (38) great (64) helpful (43) hotel (141) liked (21) location (72) love (24) nice (25)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Fantastic hotel, Amazing service, great location, stunningly clean and well maintained.

"amazing hotel " Read full review on TripAdvisor 5/22/2012 Vote

2. Most significantly, the customer service is amazing.

"Best hotel ever, they saved our wedding day " Read full review on TripAdvisor 5/14/2012 Vote

3. The hotel is immaculate and service is superb.

"Fabulous location! " Read full review on TripAdvisor 5/5/2012 Vote

4. charming, peaceful, family-like intimacy, oasis of calm (after a busy day of sightseeing), comfortable room, superb bed, outstanding service, friendly staff, spotlessly clean, good price (for nyc).

"certainly the best hotel in nyc " Read full review on TripAdvisor 5/3/2012 Vote

5. The service was exceptional -- from the desk personnel to the bellman hailing a cab.

"Service is their secret " Read full review on TripAdvisor 5/2/2012 Vote

6. We had a very enjoyable stay with excellent service,comfortable & clean rooms & friendly & pleasant staff who were always helpful.

"3 nights in New York " Read full review on TripAdvisor 5/1/2012 Vote

7. The service is outstanding, there is nothing I could fault.

"The ONLY place to stay in NYC! " Read full review on TripAdvisor 5/1/2012 Vote

8. I cant fault this hotel at all - extremely helpful and friendly staff, well -organised,professional and efficient service from pre-booking to departure.

"Perfect for us! " Read full review on TripAdvisor 4/23/2012 Vote

9. Superb balance of Location, Location, Location and the nice feeling you get from the hotel and staff who are very helpful, service was excellent, will stay there again on my next trip to New York.

"Brilliant " Read full review on TripAdvisor 4/16/2012 Vote

10. Seriously, from the moment we arrived we had the best service possible.

"Fabulous themed hotel in top location " Read full review on TripAdvisor 4/13/2012 Vote