Casablanca Hotel, New York City, Front Desk

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Rank

39th

Out of 676

Casablanca Hotel	Average Price: $391 Check Rates

Hotel Class:

147 West 43rd Street

New York City, 10036 View map

3-Star Hotel Rank: 14 of 154
Average review rating: 4.66

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (1) , TripAdvisor (1562) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (76) bar (73) bargain (10) bath (42) bathroom (212) bed (185) breakfast (851) charge (25) check in (47) check out (24) closet (17) complimentary (201) concierge (26) cost (30) deal (24) decor (53) dinner (51) discount (15) downtown (12) food (115) front desk (124) gym (14) hotel (2554) housekeeping (26) lobby (35) location (841) lunch (9) maid (14) manager (47) money (49) parking (26) pillow (36) price (138) rate (70) recommend (282) restaurant (201) room (1795) room service (16) service (430) sheets (14) shower (73) staff (1180) street (183) suite (109) towel (31) value (87) view (93) walk (172) walk in (10) wireless (63)

Front desk

Appears in 124 comments.

91% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (6) breakfast (10) cafe (12) clean (9) desk (124) extremely (8) friendly (20) good (5) great (9) helpful (36) hotel (14) housekeeping (11) lounge (6) love (6) welcoming (7) wine (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our booking was through the internet, as were a few event bookings that Raymond, on front desk, took care of for us.

"Don't hesitate. Book it. " Read full review on TripAdvisor 5/7/2012 Vote

2. After an 8 hr flight we were welcomed by a very attentive front desk.

"Worth the top spot " Read full review on TripAdvisor 5/6/2012 Vote

3. Made good friends at the front desk, at the door, Rick's cafe which those girls helping you (always smiling) at breakfast or in the evening (the 5-8 wine, cheese and fruits is delicious at the end of the day).

"Fantastic !!!!!!! " Read full review on TripAdvisor 4/13/2012 Vote

4. We were met by Raymond (who was on the front desk) he was very friendly & very helpful.

"Lovely hotel in a fantastic location " Read full review on TripAdvisor 4/1/2012 Vote

5. The front desk was so helpful with directions and places to go.

"WONDERFUL STAFF! " Read full review on TripAdvisor 3/27/2012 Vote

6. The front desk staff was wonderful and knowledgable about the area and reccomended great resturants.

"Excellent friendly staff, warm and friendly small hotel " Read full review on TripAdvisor 3/10/2012 Vote

7. Front desk outstanding, e.g. upgraded me to a King with no request.

"Deserves its #1 Rank! " Read full review on TripAdvisor 2/27/2012 Vote

8. The employees were very friendly and helpful from housekeeping to the front desk to the breakfast room.

"Great little hotel w/great location " Read full review on TripAdvisor 1/1/2012 Vote

9. The gentlemen at the front desk went out of their way to make our stay memorable.

"A notch above the rest " Read full review on TripAdvisor 12/6/2011 Vote

10. Positives include fantastic location right in the heart of time square, great service on the front desk, willingness to help you and always smiling, clean rooms, clean bathroom, heater is set to a timer so it never felt cold and breakfast was lovely in the eating area.

"Great Location - Nice Old Fashioned Hospitality " Read full review on TripAdvisor 11/21/2011 Vote