Casablanca Hotel, New York City, Manager

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Rank

39th

Out of 676

Casablanca Hotel	Average Price: $391 Check Rates

Hotel Class:

147 West 43rd Street

New York City, 10036 View map

3-Star Hotel Rank: 14 of 154
Average review rating: 4.66

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (1) , TripAdvisor (1562) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (76) bar (73) bargain (10) bath (42) bathroom (212) bed (185) breakfast (851) charge (25) check in (47) check out (24) closet (17) complimentary (201) concierge (26) cost (30) deal (24) decor (53) dinner (51) discount (15) downtown (12) food (115) front desk (124) gym (14) hotel (2554) housekeeping (26) lobby (35) location (841) lunch (9) maid (14) manager (47) money (49) parking (26) pillow (36) price (138) rate (70) recommend (282) restaurant (201) room (1795) room service (16) service (430) sheets (14) shower (73) staff (1180) street (183) suite (109) towel (31) value (87) view (93) walk (172) walk in (10) wireless (63)

Manager

Appears in 47 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (5) generous (11) helpful (5) hotel (11) housekeeping (3) management (48) new (4) night (3) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Manager John and crew didnt disappoint.

"A Loonng weekend to remember... " Read full review on TripAdvisor 9/29/2011 Vote

2. A few days before our departure to New York we received a call from John, the manager, confirming our accommodation and wishing us a pleasant trip - a very nice first contact.

"Excellent location for a New York city break " Read full review on TripAdvisor 9/5/2011 Vote

3. We had therefore very low expectations of Casablanca simply inclusionary breakfast; complimentary wifi & the lure for us at the embassy suites - the complimentary managers reception.

"A little bolt hole in tourist mayhem! " Read full review on TripAdvisor 4/11/2011 Vote

4. The employees at this hotel are the best, from the General Manager to the front desk person to the doormen to the staff in the breakfast/ visiting area.

"This is the place to stay in New York City " Read full review on TripAdvisor 2/1/2011 Vote

5. From the moment we arrived, We were greeted by the manager and staff in such a friendly way, And after a long and tiring journey it makes such a difference.

"A Little Treasure in the Heart of New York " Read full review on TripAdvisor 1/3/2011 Vote

6. Manager John and his friendly, helpful, caring staff made our trip exceptional.

"Perfect in every way! " Read full review on TripAdvisor 1/28/2010 Vote

7. The friendliest and most helpful of staff- couldn't get a taxi to the airport due to the rain- manager arranged for a limo taking him to Queens to take us onto JFK at no more than a taxi fare- brilliant.

"Within sight of Times Square " Read full review on TripAdvisor 8/15/2009 Vote

8. The staff in this hotel are outstanding- so friendly and so helpful, the manager even sent a bottle of Prosecco to our room to welcome us after we told him of our last disastrous trip to NYC.

"Great staff, great hotel, great location " Read full review on TripAdvisor 7/20/2009 Vote

9. I was insulted by the General Manager on the night of New Years , he rudely told me to get out of his way.

"New Years of disrespect... " Read full review on TripAdvisor 4/14/2009 Vote

10. Our only slight (very minor) issue was the heat in the room, it was very warm which meant we had to have the fan/air con unit on most of the time, we mentioned this to the manager on checking out and he said this was something they were aiming to remedy - great stuff.

"Fantastic hotel - a little gem in the heart of the city! Believe the hype! " Read full review on TripAdvisor 2/22/2009 Vote