3. Although we had booked a deluxe Queen/ King room many months ago witha fridge and requesting a quiet room we were given room 308 yes we had our fridge (please ensure you request one as there are only a limited number) it was quite humid and we were only aware at the timeof going to sleep that when we turned off the air conditioning we were next to a noisy generator as it was quite late we thought we would see if we could cope in this room but alas no so we the next morning tried to see about a room change we went to reception at 8am and spoke to the two guys at reception they said that unfortunately they were very heavily booked and had no king rooms available howeverthey could let us have room on the 5th floor and this would be available in a couple of hours (just enough time for us to go to Century 21 and do some shopping at one of New Yorks great discount shopping stores) Back we came at 11.00 to be told that our room was now ready and by 11.