Viceroy Miami, Miami, Staff

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Rank

2nd

Out of 468

Viceroy Miami	Average Price: $286 Check Rates

Hotel Class:

485 Brickell Avenue

Miami, 33131 View map

5-Star Hotel Rank: 1 of 16
Average review rating: 4.16

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (41) , TripAdvisor (315)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (34) balcony (51) bar (61) bath (34) bathroom (127) beach (108) bed (87) bill (14) breakfast (49) charge (27) check in (34) check out (14) complimentary (16) concierge (14) cost (15) deal (21) deck (28) decor (61) dinner (24) downtown (60) food (81) front desk (67) gym (44) hotel (674) lobby (43) location (114) lunch (15) manager (25) money (25) parking (29) pool (383) price (45) rate (41) recommend (53) restaurant (151) room (575) room service (42) service (196) shower (52) spa (163) staff (202) street (34) suite (115) towel (29) tub (28) valet (52) valet parking (17) value (13) view (161) walk (61)

Staff

Appears in 202 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
amazed (10) attentive (15) decorate (9) desk (20) excellent (12) extremely (13) friendly (43) good (10) great (22) helpful (35) hotel (52) need (10) nice (17) welcoming (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The valet staff were very friendly though so it made the wait a lot better.

"Hospitality at its finest...... " Read full review on TripAdvisor 5/8/2012 Vote

2. The staff however, managed to process everyone quickly while still remaining polite and professional.

"Hospitality at its finest...... " Read full review on TripAdvisor 5/8/2012 Vote

3. We arrived at about 11am and the staff went out of there way to make us feel welcome even though our room wasn't ready yet.

"I want to live here....... " Read full review on TripAdvisor 5/5/2012 Vote

4. The staff were extremely attentive bringing anything to the room such as ice and even a box of matches on one occasion.

"I want to live here....... " Read full review on TripAdvisor 5/5/2012 Vote

5. We were met by an extremely efficient and friendly member of staff who helped check us in to our room.

"An excellent hotel. " Read full review on TripAdvisor 4/16/2012 Vote

6. The room and the kindness of the staff are the best parts about this hotel.

"An excellent hotel. " Read full review on TripAdvisor 4/16/2012 Vote

7. Other staff members - Jose, Patricia, Alex - were also amazing, addressing concerns and needs immediately.

"Bomb.com " Read full review on TripAdvisor 4/12/2012 Vote

8. Check in was a breeze, staff were pleasant and helpfull, food was excellent, pools and spa were beautiful (sneaky $50+ add on service charges on each of our facials though was an unpleasant suprise).

"Visitor from Fredericton NB " Read full review on TripAdvisor 4/11/2012 Vote

9. Front desk staff was friendly but always seemed too busy to be bothered at times.

"Excellent for Downtown Miami Visitors " Read full review on TripAdvisor 4/6/2012 Vote

10. The front desk and staff were extremely friendly, great place to vacation.

"Beautiful Experience " Read full review on TripAdvisor 3/15/2012 Vote