Metropole Suites - South Beach, Miami Beach, Manager

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OpinionWell
Rank

116th

Out of 468

Metropole Suites - South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

635 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 23 of 34
Average review rating: 3.72

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (29) , Travelocity (4) , TripAdvisor (90)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (12) bath (5) bathroom (66) beach (85) bed (31) charge (14) check in (20) check-out (4) closet (18) concierge (4) deal (12) decor (11) dinner (5) fee (11) food (7) front desk (33) hot tub (4) hotel (197) housekeeping (9) lobby (19) location (61) manager (7) mini bar (4) money (7) ocean (17) parking (17) patio (4) pillow (4) pool (22) price (34) rate (10) recommend (17) refund (4) restaurant (19) room (232) service (38) sheets (8) shower (33) shuttle (8) staff (60) street (14) suite (32) towel (31) valet (14) valet parking (14) view (7) walk (10) walk in (4) walk-in (4) wireless (4)

Manager

Appears in 7 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Now positive, Cindy, hotel manager what a wonderful welcoming person she is, this company is very lucky to have someone who loves her job as much as she does.

"WHAT A DEAL " Read full review on TripAdvisor 1/13/2010 Vote

2. Plus, Karen the manager made us feel really welcome.

"WOW " Read full review on TripAdvisor 10/13/2009 Vote

3. I requested a refund and the Manager did not even answer my emails.

"Worst experience ever " Read full review on Expedia 5/30/2009 Vote

4. The manager of the Metropole was once again unavailable, the assistant manager of the Metropole refused to even speak with us on the phone.

"Worst experience of my life!! " Read full review on TripAdvisor 2/7/2009 Vote

5. All our attempts to contact the Manager met with failure.

"Worst experience of my life!! " Read full review on TripAdvisor 2/7/2009 Vote

6. Jose Gomez who is an assistant manager for the group who was, once again, unnecessarily rude and completely unhelpful.

"Worst experience of my life!! " Read full review on TripAdvisor 2/7/2009 Vote

7. We had a few problems with our bathroom and asked to speak with a manager but they were too busy, front desk was very helpful, We changed our rooms twice, but we were happy overall, they ended up sending us a bottle of wine for the inconveniences, and she gave us some passes for a private beach.

"1st time: OK, 2nd time: Average " Read full review on TripAdvisor 3/16/2008 Vote