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48th
Out of 468

Doubletree Ocean Point Beach Resort & Spa - Miami Beach N

Average Daily Rate: NA  
 
Hotel Class:
17375 Collins Avenue
Miami Beach, 33160 View map  
4-Star Hotel Rank: 11 of 34
Average review rating: 4.05
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (35) , Travelocity (6) , TripAdvisor (152)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 14 comments. 
The following words were used in comments with Manager:
new (2)   problem (4)    
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1. Don't go to The Porterhouse - the rudest staff you have ever met and a manager who swears at you and tells you to leave because he expects you to tip a rude barmaid when you actually go to the bar yourself for a drink.
"Lovely room if you can actually get in and out of the hotel " Read full review on TripAdvisor   4/21/2010 Vote      
2. When asked to switch rooms the manager on site lied to me and told me no more rooms avail.
"Not worth the money " Read full review on Travelocity   2/1/2009 Vote      
3. I did call the manager and request that our trash be emptied and it was done right away.
"Good place for families with small children. " Read full review on TripAdvisor   5/10/2008 Vote      
4. Gave us cookies, Manager talked with us a bit, we saw the views, everything was great.
"Nice hotel " Read full review on TripAdvisor   5/8/2008 Vote      
5. Talked with the Manager and he assured me that they would be gone.
"Nice hotel " Read full review on TripAdvisor   5/8/2008 Vote      
6. We asked what reds they had - the waitress and manager proceeded to carry 5 over to our table and tell us to pick one.
"Disappointing hotel, chaotic service " Read full review on TripAdvisor   4/9/2008 Vote      
7. We went to the lobby to see a manager and pointed out that our room had not been cleaned until 4pm that day (after we had come back from the beach - we had to get new towels from the maid who said she wouldn't do it until later) and surely we could have the room for a little while past 12 noon - but again were told a definite no to a late check out.
"Disappointing hotel, chaotic service " Read full review on TripAdvisor   4/9/2008 Vote      
8. waiter, manager, front desk or concierege), but someone to listen to your problem.
"No managerial prescence at Doubletree Ocean Point- felt like a refugee " Read full review on TripAdvisor   2/25/2008 Vote      
9. There was no visible manager present during our whole stay even with many requests to speak with him/her.
"No managerial prescence at Doubletree Ocean Point- felt like a refugee " Read full review on TripAdvisor   2/25/2008 Vote      
10. At the end of my trip I spoke to the hotel manager about all this, and he said he was indeed having many problems with his housekeeping staff, and had just hired new management to deal with it.
"Nice, but run-down! " Read full review on TripAdvisor   1/27/2008 Vote      
   
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