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48th
Out of 468

Doubletree Ocean Point Beach Resort & Spa - Miami Beach N

Average Daily Rate: NA  
 
Hotel Class:
17375 Collins Avenue
Miami Beach, 33160 View map  
4-Star Hotel Rank: 11 of 34
Average review rating: 4.05
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (35) , Travelocity (6) , TripAdvisor (152)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Maid
Appears in 11 comments. 
100% wrote positive comments about maid
The following words were used in comments with Maid:
clean (5)   dishes (2)   hallway (2)    
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1. The maids are professional and generous with extra towels, etc. All of the hotels on the beach in Miami have valets ($26/night) but except for prime dinner hours they usually get your car in 5 minutes.
"Spacious suite, gorgeous view, on the ocean, well equipped, excellent service " Read full review on TripAdvisor   6/4/2010 Vote      
2. The maid responsible for cleaning our suite ran the dishwasher most days but didn't add detergent (there wasn't any for several days until we requested it) so don't depend on the dishes being clean and they do not bother to put them back in the cupboards either after they were washed.
"There is no management " Read full review on TripAdvisor   7/24/2008 Vote      
3. Why doesn't the maid arrange for broken toilet seats or faulty lights to be fixed, not leave it to guests to point out.
"Disappointing hotel, chaotic service " Read full review on TripAdvisor   4/9/2008 Vote      
4. The maid cleaned our room early in the morning, did our dishes and replenished the Neutrogena soap, face cream and cleanser.
"Very nice hotel, nice staff " Read full review on TripAdvisor   11/22/2007 Vote      
5. The maids were very good as well.
"Great Suite Hotel!! " Read full review on TripAdvisor   6/4/2007 Vote      
6. A maid shows up and cleans the room, but says she is very sorry but there are no more towels and takes all of our used towels.
"Poor, poor service " Read full review on TripAdvisor   5/22/2007 Vote      
7. The staff was excellent, Rosa the maid, thank you, and my buddy Reynaud at the valet was the first to greet us and recognized me immediately, even though I hadn't been there in over a year.
"Family of 5 " Read full review on TripAdvisor   3/31/2009 Vote      
8. The day we had to check out, the maid came to see what time we were going.
"Very impressed " Read full review on TripAdvisor   11/2/2008 Vote      
9. We went to the lobby to see a manager and pointed out that our room had not been cleaned until 4pm that day (after we had come back from the beach - we had to get new towels from the maid who said she wouldn't do it until later) and surely we could have the room for a little while past 12 noon - but again were told a definite no to a late check out.
"Disappointing hotel, chaotic service " Read full review on TripAdvisor   4/9/2008 Vote      
10. but it was hard to relax while the maids were loudly talking to each other in the hallway/women's area for about 15 mintues of it.
"not bad. not great " Read full review on TripAdvisor   2/11/2008 Vote      
   
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