Doubletree Ocean Point Beach Resort & Spa - Miami Beach N, Miami Beach, Front Desk

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Rank

48th

Out of 468

Doubletree Ocean Point Beach Resort & Spa - Miami Beach N	Average Daily Rate: NA Check Rates

Hotel Class:

17375 Collins Avenue

Miami Beach, 33160 View map

4-Star Hotel Rank: 11 of 34
Average review rating: 4.05

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (35) , Travelocity (6) , TripAdvisor (152)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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balcony (72) bar (22) bath (23) bathroom (47) beach (258) bed (35) breakfast (41) cabana (8) charge (17) check in (29) check out (9) closet (16) cost (16) deal (8) deck (9) dinner (17) fee (11) food (40) front desk (51) gym (8) hot tub (12) hotel (326) housekeeping (17) lobby (22) location (56) maid (11) manager (14) money (17) ocean (106) parking (26) pool (136) price (22) rate (11) recommend (24) restaurant (55) room (340) room service (15) service (77) shower (23) spa (20) staff (100) street (25) suite (136) towel (41) tub (14) valet (35) valet parking (28) value (17) view (102) walk (30)

Front desk

Appears in 51 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
bad (3) chocolate (3) clerk (5) desk (52) friendly (4) good (3) great (3) helpful (4) hotel (4) need (6) night (3) problem (3)

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1. What a wonderful way to start our vacation by having a lovely reception at the front desk.

"Doubletree Ocean Point Resort & Spa is SUPERB! " Read full review on TripAdvisor 6/3/2010 Vote

2. Front desk folks were nice, had an issue with parking fees because I returned my car on the 2nd day there and they charged me for all 4 days, it was an easy fix that they did within minutes.

"Nice Place thats needs a few updates. " Read full review on TripAdvisor 5/5/2010 Vote

3. It was great to Samson at the front desk welcoming me back.

"Home away from Home " Read full review on TripAdvisor 4/27/2010 Vote

4. Upon calling the front desk they advised me that it is now free but you need a code.

"overall a very nice hotel... " Read full review on TripAdvisor 12/4/2009 Vote

5. We called the front desk and they were less than helpful.

"Do Not Stay Here " Read full review on TripAdvisor 8/16/2009 Vote

6. My wife & i stayed here for a week- Service was excellent from the valet to the front desk everything we requested we got right away with a smile- every room is a suite with a ocean view balcony, the room was masive w/a Full kitchen, couch , big bathroom w/jacuzzi and 2 sinks, washer/dryer - no dirty laundry to wash when i got home .

"The Perfect Place For A Week On The Beach " Read full review on TripAdvisor 8/11/2009 Vote

7. The staff at front desk was friendly and courteous and welcomes you with a warm cookie.

"Hilton Doubletree Shines In Sunny Isles " Read full review on TripAdvisor 4/24/2009 Vote

8. Again, as mentioned, the property is very conveniently located to restaurants, beach, shopping, etc. The Front Desk staff gave us excellent recommendations for our various requests, which was extremely helpful.

"Perfect Pre-Cruise Location... "Mini Vacation" within a Vacation! " Read full review on TripAdvisor 4/21/2009 Vote

9. The room I was given was upgraded at the Front Desk by Vic, to a huge two room suite overlooking both the ocean and waterway.

"Family of 5 " Read full review on TripAdvisor 3/31/2009 Vote

10. Eventhough I indicated to the front desk clerk that my elderly mother was with me he showed no sympathy or made any effort to do anything to help us.

"Lack sensitivity for elderly " Read full review on TripAdvisor 7/9/2008 Vote