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Grand Wailea Resort - The Waldorf-Astoria Collection
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OpinionWell
Rank
2nd
Out of 9
Grand Wailea Resort - The Waldorf-Astoria Collection
Average Price: $570
Check Rates
Hotel Class:
3850 Wailea Alanui Drive
Wailea (Maui), 96753
View map
4-Star Hotel Rank:
2 of 7
Average review rating:
4.11
OpinionWell Value Index:
7
Traveler reviews analyzed:
Expedia
(
95
)
,
Travelocity
(
15
)
,
TripAdvisor
(
1506
)
,
YahooTravel
(
123
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(119)
balcony
(104)
bar
(285)
bath
(129)
bathroom
(267)
beach
(1218)
bed
(127)
bill
(68)
breakfast
(367)
cabana
(152)
charge
(168)
check in
(178)
check out
(52)
complimentary
(73)
concierge
(134)
cost
(217)
deal
(73)
dinner
(241)
fee
(188)
food
(739)
front desk
(181)
hotel
(2054)
housekeeping
(70)
landscape
(55)
lobby
(177)
location
(259)
lunch
(140)
manager
(93)
massage
(115)
money
(216)
ocean
(466)
parking
(192)
pool
(2205)
price
(406)
rate
(115)
recommend
(232)
restaurant
(544)
room
(2180)
room service
(90)
service
(891)
shower
(142)
spa
(455)
staff
(739)
suite
(97)
towel
(225)
tub
(72)
valet
(199)
valet parking
(87)
view
(613)
walk
(262)
See more
Staff
Appears in 739 comments.
88% wrote positive comments about
staff
The following words were used in comments with
Staff:
attentive
(34)
beach
(69)
beauty
(39)
chair
(40)
clean
(40)
desk
(45)
food
(35)
friendly
(177)
great
(73)
helpful
(88)
hotel
(111)
nice
(54)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The location is ideal, the shops were nice, and the
staff
was friendly and efficient.
"This place is paradise "
Read full review
on
TripAdvisor
5/17/2012
Vote
2.
The
staff
were amazing , the resorts beahc was astonishing, and all 10 pools were very clean and big.
"AMAZING!!! "
Read full review
on
TripAdvisor
5/16/2012
Vote
3.
Can be crowded if a convention or corporate meeting is in town, but great location, beautiful views, and wonderful
staff
.
"We loved it! "
Read full review
on
TripAdvisor
5/14/2012
Vote
4.
Except for one
staff
member at Humuhumu, every single
staff
member was extremely friendly, nice, accommodating, and helpful.
Read full review
on
TripAdvisor
5/13/2012
Vote
5.
Everyone on the
staff
were friendly and helpful.
"Exceptional "
Read full review
on
TripAdvisor
5/13/2012
Vote
6.
Housekeeping
staff
did a wonderful job.
Read full review
on
TripAdvisor
5/13/2012
Vote
7.
To make a perfect end to a great week, when we called to ask for a late check-out for an evening flight, the
staff
accommodated us with a time later than we even hoped for.
Read full review
on
TripAdvisor
5/13/2012
Vote
8.
Both experiences were terrific due to both the facilities and the wonderful
staff
; it is not a surprise that the spa is rated one of the best in the country.
Read full review
on
TripAdvisor
5/13/2012
Vote
9.
The website/brochure, even all the reviews combined about this Spa could not tell you how amazing this
staff
and the amenities are.
"Outstanding Vacation at the Grand Wailea - A Waldorf Astoria Resort "
Read full review
on
TripAdvisor
5/10/2012
Vote
10.
The consistent attention to detail, the warm and practical pleasantries, every
staff
member at the Waldorf Astoria was committed to Genuine, Authentic, Real Life, Excellent Customer Service.
"Outstanding Vacation at the Grand Wailea - A Waldorf Astoria Resort "
Read full review
on
TripAdvisor
5/10/2012
Vote
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