Grand Wailea Resort - The Waldorf-Astoria Collection, Wailea (Maui), Concierge

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Rank

2nd

Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection	Average Price: $570 Check Rates

Hotel Class:

3850 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.11

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (119) balcony (104) bar (285) bath (129) bathroom (267) beach (1218) bed (127) bill (68) breakfast (367) cabana (152) charge (168) check in (178) check out (52) complimentary (73) concierge (134) cost (217) deal (73) dinner (241) fee (188) food (739) front desk (181) hotel (2054) housekeeping (70) landscape (55) lobby (177) location (259) lunch (140) manager (93) massage (115) money (216) ocean (466) parking (192) pool (2205) price (406) rate (115) recommend (232) restaurant (544) room (2180) room service (90) service (891) shower (142) spa (455) staff (739) suite (97) towel (225) tub (72) valet (199) valet parking (87) view (613) walk (262)

Concierge

Appears in 134 comments.

80% wrote positive comments about concierge

The following words were used in comments with Concierge:
exceptional (10) free (6) friendly (7) great (12) helpful (27) hotel (7) liked (5) recommend (6) reservation (8)

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1. 2) We stayed there for a week and the Concierge Service is the best in the world.

"Outstanding Vacation at the Grand Wailea - A Waldorf Astoria Resort " Read full review on TripAdvisor 5/10/2012 Vote

2. Seriously, we were there for 7 full days and we must have interacted with more than a dozen valets or concierges -- they were all cordial, pleasant, informative, happy, and smiling.

"Outstanding Vacation at the Grand Wailea - A Waldorf Astoria Resort " Read full review on TripAdvisor 5/10/2012 Vote

3. Concierge (over the phone) was the exception and did an excellent job of securing reservations and transportation.

"Averag Hotel " Read full review on TripAdvisor 5/3/2012 Vote

4. The concierge lounge food was great in the morning and the evening, but we were not lucky with our room location.

"Huge resort on a great beach " Read full review on TripAdvisor 4/18/2012 Vote

5. Concierge floor staff was great, the rest of the staff was just ok.

"Huge resort on a great beach " Read full review on TripAdvisor 4/18/2012 Vote

6. Good spa, on site concierge very helpful.

"Great family oriented resort " Read full review on TripAdvisor 4/9/2012 Vote

7. A number of concierge desks to help you with just about anything you can image.

"Top-notch resort....for business conventions and families " Read full review on TripAdvisor 4/6/2012 Vote

8. Also, Rochelle at the concierge was especially great.

"Memorable honeymoon! " Read full review on TripAdvisor 3/26/2012 Vote

9. There was an entire bank of concierge desks to help you.

"Beach is a Zoo " Read full review on TripAdvisor 3/15/2012 Vote

10. Then after my Trash the Dress shoot I asked the concierge if they could clean my dress and ship it home for me.

"Great Hotel " Read full review on TripAdvisor 3/14/2012 Vote