Eden Roc Miami Beach, A Renaissance Resort & Spa, Miami Beach, Staff

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Rank

2nd

Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

4525 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 3 of 60
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Travelocity (4) , Expedia (74) , TripAdvisor (233)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) balcony (93) bar (97) bath (14) bathroom (69) beach (333) bed (67) bill (13) breakfast (60) cabana (33) charge (24) check in (38) concierge (33) cost (32) deal (23) decor (10) dinner (36) discount (9) fee (13) food (128) front desk (56) hot tub (14) hotel (612) housekeeping (17) lobby (65) location (73) lunch (25) manager (26) money (38) ocean (156) parking (62) pool (290) price (66) rate (38) recommend (37) restaurant (132) room (529) room service (38) service (196) shower (75) spa (53) staff (159) street (12) suite (19) towel (48) tub (22) valet (25) valet parking (22) view (154) walk (60)

Staff

Appears in 159 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
beauty (7) clean (15) courteous (6) desk (14) excellent (7) friendly (26) great (23) helpful (23) hotel (50) liked (8) location (7) most (7) nice (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Other posters have commented about the indifference of the staff--I didn't have that issue at all--staff was very helpful and friendly.

"Rough Start, Nice Recovery " Read full review on TripAdvisor 6/7/2010 Vote

2. Very clean and the staff was awesome.

"I would go back TODAY!!!! " Read full review on TripAdvisor 5/18/2010 Vote

3. Staff was overall very nice however check-in took way to long considering I was next in line and it still took over twenty minutes, not a good first impression.

"beautiful location " Read full review on TripAdvisor 5/15/2010 Vote

4. The staff was excellent, the food was excellent its conveniently located.

"i love this hotel and will be back " Read full review on TripAdvisor 5/10/2010 Vote

5. The front desk staff were very polite and welcoming when we arrived.

"Would Recommend " Read full review on TripAdvisor 5/4/2010 Vote

6. All of the hotel staff we encountered were very nice.

"Fabulous! " Read full review on TripAdvisor 4/26/2010 Vote

7. Staff is having a great time but guests get no service.

"No service " Read full review on TripAdvisor 4/16/2010 Vote

8. The staff very friendly.

"Eden Roc.......Rocks!!! " Read full review on TripAdvisor 4/14/2010 Vote

9. The hotel is nicely decorated and the staff are all (and I do mean all) completely lovely, helpful, polite and well trained.

"Too Much Rock at the Eden Roc " Read full review on TripAdvisor 4/1/2010 Vote

10. Nice reception staff.

"Good Views/ Just OK Hotel " Read full review on TripAdvisor 2/25/2010 Vote