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Rank
2nd
Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa

Average Daily Rate: NA  
 
Hotel Class:
4525 Collins Avenue
Miami Beach, 33140 View map  
0-Star Hotel Rank: 3 of 60
Average review rating: 4.37
OpinionWell Value Index: NA
Traveler reviews analyzed: Travelocity (4) , Expedia (74) , TripAdvisor (233)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 159 comments. 
93% wrote positive comments about staff
The following words were used in comments with Staff:
beauty (7)   clean (15)   courteous (6)   desk (14)   excellent (7)   friendly (26)   great (23)   helpful (23)   hotel (50)   liked (8)   location (7)   most (7)   nice (13)    
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1. Other posters have commented about the indifference of the staff--I didn't have that issue at all--staff was very helpful and friendly.
"Rough Start, Nice Recovery " Read full review on TripAdvisor   6/7/2010 Vote      
2. Very clean and the staff was awesome.
"I would go back TODAY!!!! " Read full review on TripAdvisor   5/18/2010 Vote      
3. Staff was overall very nice however check-in took way to long considering I was next in line and it still took over twenty minutes, not a good first impression.
"beautiful location " Read full review on TripAdvisor   5/15/2010 Vote      
4. The staff was excellent, the food was excellent its conveniently located.
"i love this hotel and will be back " Read full review on TripAdvisor   5/10/2010 Vote      
5. The front desk staff were very polite and welcoming when we arrived.
"Would Recommend " Read full review on TripAdvisor   5/4/2010 Vote      
6. All of the hotel staff we encountered were very nice.
"Fabulous! " Read full review on TripAdvisor   4/26/2010 Vote      
7. Staff is having a great time but guests get no service.
"No service " Read full review on TripAdvisor   4/16/2010 Vote      
8. The staff very friendly.
"Eden Roc.......Rocks!!! " Read full review on TripAdvisor   4/14/2010 Vote      
9. The hotel is nicely decorated and the staff are all (and I do mean all) completely lovely, helpful, polite and well trained.
"Too Much Rock at the Eden Roc " Read full review on TripAdvisor   4/1/2010 Vote      
10. Nice reception staff.
"Good Views/ Just OK Hotel " Read full review on TripAdvisor   2/25/2010 Vote      
   
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