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Rank
2nd
Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa

Average Daily Rate: NA  
 
Hotel Class:
4525 Collins Avenue
Miami Beach, 33140 View map  
0-Star Hotel Rank: 3 of 60
Average review rating: 4.37
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 38 comments. 
54% wrote positive comments about check in
The following words were used in comments with Check in:
complimentary (3)   desk (9)   friendly (3)   hotel (8)   new (3)   problem (5)   resort (2)   slow (3)   staff (5)   unfortunate (2)   valet (3)   view (2)    
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1. They provided a decent crib for us on the day of check-in--not just a pack-n-play.
"Loved it. " Read full review on TripAdvisor   5/17/2010 Vote      
2. Anyhow Larry took care of us immediately and allowed us an early check-in.
"Our stay was fabulous considering the hotel is still under renovation " Read full review on TripAdvisor   10/19/2009 Vote      
3. My girlfriend and I were greeted by Joseph at the front desk who found a room for early check-in and was quite friendly.
"Exceeded my expectations, what a nice spot! " Read full review on TripAdvisor   10/11/2009 Vote      
4. When you arrive it feels like a 5-star with the professionalism of the valet and the check-in service.
"Hidden treasure between SoBe and NoBe " Read full review on TripAdvisor   9/19/2009 Vote      
5. From the moment you check-in to your newly remodeled room to the second you leave you feel that every dollar you spent here was worth it.
"So good I went twice in a month " Read full review on TripAdvisor   9/10/2009 Vote      
6. We got a room in the original tower and it was huge, beautiful, we asked at check-in for an ocean view and got a room with a balcony facing the beach.
"Fantasctic vacation spot, great staff " Read full review on TripAdvisor   6/9/2009 Vote      
7. Check In staff were friendly but not very helpful.
"Moved to the Marriott " Read full review on TripAdvisor   1/23/2009 Vote      
8. The first thing we came across when we check in our room was a pill my 3yr old daughter found on the floor on our room.
"The worst " Read full review on TripAdvisor   7/12/2010 Vote      
9. We went to the front desk to drop off our bags thinking we would walk around until the 4pm check-in time.
"Perfect for us " Read full review on TripAdvisor   6/11/2010 Vote      
10. We waited 2 hours because our room was not ready by the 4 pm check in time, so we were late to the first event that started at 6 pm.
"Extremely disappointed " Read full review on TripAdvisor   3/30/2010 Vote      
   
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