Eden Roc Miami Beach, A Renaissance Resort & Spa, Miami Beach, Housekeeping

OpinionWell's Blog

Home » United States » Florida » Miami Beach Hotels » Eden Roc Miami Beach, A Renaissance Resort & Spa

OpinionWell
Rank

2nd

Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

4525 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 3 of 60
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (21) balcony (93) bar (97) bath (14) bathroom (69) beach (333) bed (67) bill (13) breakfast (60) cabana (33) charge (24) check in (38) concierge (33) cost (32) deal (23) decor (10) dinner (36) discount (9) fee (13) food (128) front desk (56) hot tub (14) hotel (612) housekeeping (17) lobby (65) location (73) lunch (25) manager (26) money (38) ocean (156) parking (62) pool (290) price (66) rate (38) recommend (37) restaurant (132) room (529) room service (38) service (196) shower (75) spa (53) staff (159) street (12) suite (19) towel (48) tub (22) valet (25) valet parking (22) view (154) walk (60)

Housekeeping

Appears in 17 comments.

66% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (3) desk (3) disturbing (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Housekeeping was wonderful as our son slept in every day and they would service us late.

"Great Value on the Beach " Read full review on TripAdvisor 6/25/2010 Vote

2. Our room was nice and housekeeping services were pretty good.

"Would Recommend " Read full review on TripAdvisor 5/4/2010 Vote

3. Although the room was not as clean as we would've liked, we called down to housekeeping and they had the room re-cleaned with the bedding being changed as well.

"Good deal for a luxury hotel! " Read full review on Expedia 4/16/2009 Vote

4. Asked for Housekeeping to come back in, they re-cleaned to my satisifcation and the front desk followed up later to see if I was satisified.

"Rough Start, Nice Recovery " Read full review on TripAdvisor 6/7/2010 Vote

5. Each time a request was made - extra pillows, evening housekeeping service, etc. - the 'Delighted to Serve' team would give a follow-up call to make sure the request had been handled.

"Nice hotel, but a few comments " Read full review on TripAdvisor 11/29/2009 Vote

6. Plus, they followed up each time I had a request which included housekeeping, front desk, pool bar and beach staff.

"Exceeded my expectations, what a nice spot! " Read full review on TripAdvisor 10/11/2009 Vote

7. Housekeeping barged in the room early am almost everyday even though there was a do not disturb sign.

"Horrible Service!!! But everything else was ok. " Read full review on Expedia 8/27/2009 Vote

8. Housekeeping barged in the room early am almost everyday even though there was a do not disturb sign.

"Horrible Service!!! But everything else was ok. " Read full review on Expedia 8/27/2009 Vote

9. If you are staying in the old tower the ice machines are on the 4th and 12th floor back in the housekeeping rooms.

"Off Season Great Hotel for the Discounted Price " Read full review on TripAdvisor 7/13/2009 Vote

10. Housekeeping did not replace towels and cups at times.

"Nice Hotel- Poor Service " Read full review on TripAdvisor 5/9/2009 Vote