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Eden Roc Miami Beach, A Renaissance Resort & Spa
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OpinionWell
Rank
2nd
Out of 56
Eden Roc Miami Beach, A Renaissance Resort & Spa
Average Daily Rate: NA
Check Rates
Hotel Class:
4525 Collins Avenue
Miami Beach, 33140
View map
0-Star Hotel Rank:
3 of 60
Average review rating:
4.37
OpinionWell Value Index:
NA
Traveler reviews analyzed:
Travelocity
(
4
)
,
TripAdvisor
(
233
)
,
Expedia
(
74
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(21)
balcony
(93)
bar
(97)
bath
(14)
bathroom
(69)
beach
(333)
bed
(67)
bill
(13)
breakfast
(60)
cabana
(33)
charge
(24)
check in
(38)
concierge
(33)
cost
(32)
deal
(23)
decor
(10)
dinner
(36)
discount
(9)
fee
(13)
food
(128)
front desk
(56)
hot tub
(14)
hotel
(612)
housekeeping
(17)
lobby
(65)
location
(73)
lunch
(25)
manager
(26)
money
(38)
ocean
(156)
parking
(62)
pool
(290)
price
(66)
rate
(38)
recommend
(37)
restaurant
(132)
room
(529)
room service
(38)
service
(196)
shower
(75)
spa
(53)
staff
(159)
street
(12)
suite
(19)
towel
(48)
tub
(22)
valet
(25)
valet parking
(22)
view
(154)
walk
(60)
See more
Concierge
Appears in 33 comments.
83% wrote positive comments about
concierge
The following words were used in comments with
Concierge:
good
(2)
great
(8)
helpful
(8)
hotel
(6)
liked
(2)
nice
(3)
night
(5)
recommend
(7)
reservation
(2)
rude
(2)
service
(8)
staff
(4)
useful
(2)
waiter
(2)
wondering
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Everyone was very nice and Lucille, the
concierge
, was especially helpful.
"Who could write a bad review of the Eden Roc? "
Read full review
on
TripAdvisor
4/20/2010
Vote
2.
I should single out Raul on
Concierge
who was exceptionally good - and considerably better than any of this colleagues who bordered on the rude.
"A few words about car parking and construction noise "
Read full review
on
TripAdvisor
3/22/2010
Vote
3.
The
concierge
made wonderful recommendations.
"Nice conference hotel "
Read full review
on
TripAdvisor
3/8/2010
Vote
4.
The
concierge
was very helpful and full of advice on things to do in Miami.
"A pleasant stay - shame about the weather! "
Read full review
on
TripAdvisor
1/12/2010
Vote
5.
The male
concierge
is great-forgot his name.
"Beautiful Hotel but a few problems "
Read full review
on
TripAdvisor
12/29/2009
Vote
6.
The hotel
concierge
recommended a restaurant called 'The Big Pink' on 4th and Collins Ave.
"Eden Roc - Nice Hotel in Miami Beach "
Read full review
on
TripAdvisor
12/13/2009
Vote
7.
Concierge
, although want to be helpful and friendly, didn't even know about where I could play Golf.
"Let's start with the $100 breakfast room service tab..... "
Read full review
on
TripAdvisor
11/15/2009
Vote
8.
The
concierge
Lucy was great.
"The hotel was great! "
Read full review
on
Expedia
10/7/2009
Vote
9.
The
Concierge
was very nice and did allow us to use his pc.
"Not For Us "
Read full review
on
TripAdvisor
8/19/2009
Vote
10.
We found the staff extremely polite and helpful (with the exception of the
concierge
that was too snooty to help.
"Great Hotel - beach, pool and staff! "
Read full review
on
TripAdvisor
5/5/2009
Vote
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