JW Marriott Hotel by the Galleria, Houston, Room Service

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Rank

14th

Out of 718

JW Marriott Hotel by the Galleria	Average Daily Rate: NA Check Rates

Hotel Class:

5150 Westheimer Road

Houston, 77056 View map

4-Star Hotel Rank: 11 of 30
Average review rating: 4.54

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (160) , Travelocity (3) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 23 comments.

57% wrote positive comments about room service

The following words were used in comments with Room service:
decent (2) expectation (2) food (5) good (5) great (5) hotel (8) lacking (2) lounge (2) love (4) menu (3) negative (2) nice (3)

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1. To my surprise, about 20 minutes later room service was at my door with some chocolates and a cheese plate sent up from the manager with a hand-written note to apologize for my inconvenience - I thought that was quite nice and not expected.

"Great location and service " Read full review on TripAdvisor 3/25/2012 Vote

2. Loved the room, loved the roof top pool, loved the service in lounge and room service.

"Customer service is a priority! " Read full review on TripAdvisor 1/30/2012 Vote

3. The hotel restaurant/bar is great and the room service is fast and fresh.

"J.W. MARRIOTT, HOUSTON GALLERIA " Read full review on TripAdvisor 1/19/2012 Vote

4. Great room service.

"Must stay! " Read full review on TripAdvisor 12/2/2011 Vote

5. Room service was nice but the food seemed a little extra salty.

"My law forum in Houston " Read full review on Expedia 2/13/2008 Vote

6. Room service was very prompt and food was very good.

"Truly a Five Star Property " Read full review on TripAdvisor 1/11/2008 Vote

7. Room service and staff were good but not great.

"Just your average JW Marriott " Read full review on TripAdvisor 11/13/2007 Vote

8. Room service and staff were good but not great.

"Just your average JW Marriott " Read full review on TripAdvisor 11/13/2007 Vote

9. I also ordered room service one night and the food was very good.

"Great location and service " Read full review on TripAdvisor 3/25/2012 Vote

10. Next day I asked for the coffee they served in the restaurant and to room service, no problem.

"Customer service is a priority! " Read full review on TripAdvisor 1/30/2012 Vote