JW Marriott Hotel by the Galleria, Houston, Housekeeping

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Rank

14th

Out of 718

JW Marriott Hotel by the Galleria	Average Daily Rate: NA Check Rates

Hotel Class:

5150 Westheimer Road

Houston, 77056 View map

4-Star Hotel Rank: 11 of 30
Average review rating: 4.54

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (160) , Travelocity (3) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 11 comments.

100% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (2) employee (2) great (4) hotel (3) management (2) need (4) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The main part of theroom was awesome, the housekeeping staff did a great job.

"Beautifully appointed " Read full review on TripAdvisor 5/15/2012 Vote

2. Pro:great location, right across the street from the GalleriaRestaurant and housekeeping employees were very nice.

"Not up to JW standards " Read full review on TripAdvisor 7/5/2011 Vote

3. This hotel management should have their employees(except for the kind women in housekeeping) go over to the JW in San Antonio and train with them.

"Not up to JW standards " Read full review on TripAdvisor 7/5/2011 Vote

4. Above average sreception/housekeeping/concierge service: friendly staff, several of whom asked if there was more they could be doing to make my stay more enjoyable.

"Just Fine " Read full review on TripAdvisor 11/13/2009 Vote

5. Our room and furnishings were nice, and the housekeeping staff did a great job (we did leave a tip for them).

"Wish it was always in an available package " Read full review on Travelocity 11/1/2008 Vote

6. Wonderful housekeeping service -- I received a call from the woman cleaning my floor, who noticed the 'do not disturb' sign hanging but wanted to see if I needed towels, etc. I can't think of any other hotel calling to ask if you need anything.

"Classy hotel " Read full review on YahooTravel 4/27/2008 Vote

7. The manager apologized and mentioned she would send housekeeping to re-clean the room.

"Houskeeping needs some additioal training! " Read full review on TripAdvisor 4/17/2008 Vote

8. Great service from curb to housekeeping.

"Poor for a JW, Average for Marriott " Read full review on TripAdvisor 3/24/2012 Vote

9. The hotel rooms need updating, the bathrooms are very small and housekeeping needs to be checked.

"Much better than last time we stayed here... " Read full review on TripAdvisor 9/17/2011 Vote

10. No housekeeping on Saturday.

"Lots of problems " Read full review on TripAdvisor 4/5/2010 Vote