Home » United States » Hawaii » Kailua-Kona Hotels » Sheraton Keauhou Bay Resort & Spa
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OpinionWell
Rank
3rd
Out of 25

Sheraton Keauhou Bay Resort & Spa

Average Price: $198  
 
Hotel Class:
78-128 Ehukai Street
Kailua-Kona, 96740 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.65
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Wireless
Appears in 26 comments. 
75% wrote positive comments about wireless
The following words were used in comments with Wireless:
free (14)   hotel (8)   internet (10)   slow (4)   useful (7)   water (3)   wifi (16)    
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1. They have tons of parking and we all know wifi should be free, but non-the-less it is added to your bill.
"Worth a look. " Read full review on TripAdvisor   5/4/2012 Vote      
2. Considering this includes free parking, free wireless (although the wireless is very slow), and 2 bottles of water per day, it is actually not a bad deal, since we used all of those 'perks'.
"Great stay - despite ongoing reservations " Read full review on TripAdvisor   4/25/2012 Vote      
3. - Very nice hotel, big rooms, free wifi, spectacular balconies, comfy beds, very clean- 10-15 min drive to Kailua-Kona- no better hotel for the price-range on the Big Island, as far as my planning & experiences go.
"Best basecamp to explore the Big Island " Read full review on TripAdvisor   8/27/2011 Vote      
4. There are two pool tables and two ping pong tables for use (free) and many desktop pcs for use with wifi (free).
"Got moved here after tsunami hit.. decent hotel.. needs upgrades tho " Read full review on TripAdvisor   3/18/2011 Vote      
5. There were a few pros to the property:1) Great service around the pool (food left a lot to be desired as did drinks)2) Resort Fee was a deal for the kids eat free (my son did eat free by the way, not at 50% off as some printed materials indicated)3) 2 free cocktails per stay with resort fee4) good wifi signal for use around pool5) fridge in room for snacks and drinksAll in all, we had a good time, but just continued to note one issue after another with the property.
"Would not return... even for free! " Read full review on TripAdvisor   1/8/2011 Vote      
6. The bad part is they charge (gouge) a 'resort' fee from you for parking and wifi.
"Worth a look. " Read full review on TripAdvisor   5/4/2012 Vote      
7. Internet only connects (if at all) for 2 or 3 pages before the wifi drops - described as 'high speed'.
"Misrepresentation in so many ways! " Read full review on TripAdvisor   4/12/2012 Vote      
8. There was a $15 amenity fee but no parking fee and there was wireless in the room and water.
"Great view and manta rays too! " Read full review on TripAdvisor   4/5/2012 Vote      
9. As most reviewers mentioned, this place is undergoing renovation so there are some issues related to the process-some floors are not open, there's a walk to get to the front desk, the decor is not 100% there, etc. There's also a $20 resort fee that covers parking & WiFi.
"Nice headquarters for a visit to the Big Island " Read full review on TripAdvisor   3/27/2012 Vote      
10. Hotel was fine but why not be honest enough to include all unavoidable charges in the room rate rather than pretend that parking in a massive car park in the middle of nowhere, a bottle of water, unwanted local phone calls and wifi is worth $140 per week.
"Shabby practices " Read full review on TripAdvisor   2/16/2012 Vote      
   
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