Sheraton Keauhou Bay Resort & Spa, Kailua-Kona, Room Service

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Rank

3rd

Out of 25

Sheraton Keauhou Bay Resort & Spa	Average Price: $198 Check Rates

Hotel Class:

78-128 Ehukai Street

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.65

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (38) balcony (101) bar (224) bathroom (108) beach (269) bed (81) breakfast (180) charge (49) check in (72) check out (22) concierge (34) cost (47) deal (46) deck (33) dinner (77) fee (68) food (318) front desk (92) hot tub (20) hotel (1270) housekeeping (30) lobby (72) location (244) lunch (34) manager (43) massage (22) money (65) ocean (346) parking (161) pool (662) price (152) rate (54) recommend (97) restaurant (271) room (1250) room service (38) service (262) shower (48) shuttle (36) spa (65) staff (360) suite (26) towel (62) tub (33) valet (55) valet parking (22) value (45) view (471) walk (73) wireless (26)

Room service

Appears in 38 comments.

87% wrote positive comments about room service

The following words were used in comments with Room service:
good (6) hotel (4) menu (4) nice (2) night (4)

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1. a nice pool, a couple restaurants, an up close view of the ocean, expensive spa services etc. Highlights: A hidden garden that is lit by tiki torches at night (very romantic evening stroll), manta rays that swim up to a spotlight in front of the hotel each night, whales 'breaching' in front of the hotel (on January 11), $5 voucher for each day you turn down room service, and a free waterslide.

"Nice enough " Read full review on TripAdvisor 1/23/2012 Vote

2. They also comped us a full bottle of French bubbly which we uncorked on our departure day while looking out at the beautiful while having our lovely room service breakfast.

"Two thumbs up to the Kona Sheraton on the big island, Hawaii " Read full review on TripAdvisor 11/17/2011 Vote

3. Nice location and good amenities- we checked in then rushed off to do the Manta Ray Snorkling with 'Sunlight on Water', the weather turned wet and windy and we didn't get to see a ray but on return to the hotel we were able to get room service food and refreshments of a decent standard and get clothes washed and dried the following morning at their laundry room.

"Relaxing and helpful in our time of need " Read full review on TripAdvisor 2/6/2011 Vote

4. Room service prompt and food good but expensive.

"Disappointing. Diasappointing " Read full review on TripAdvisor 5/8/2010 Vote

5. The room service was great.

"Paradise on the Big Island " Read full review on Expedia 11/11/2009 Vote

6. We also ordered room service one night (New Year's Eve).

"Hotel perfectly situated on the water " Read full review on TripAdvisor 11/7/2009 Vote

7. The room service was very good and the time to delivery was fair.

"We felt like in family " Read full review on TripAdvisor 10/3/2009 Vote

8. Good room service.

"Fabulous hotel-just perfect! " Read full review on TripAdvisor 3/9/2009 Vote

9. Room service was good and quick if we chose to stay in after a long day's outing.

"Didn't Want to Leave! " Read full review on TripAdvisor 2/21/2008 Vote

10. Room service and maids were excellent.

"Great Honeymoon (in the suite!) " Read full review on TripAdvisor 5/10/2007 Vote