Sheraton Keauhou Bay Resort & Spa, Kailua-Kona, Check In

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Rank

3rd

Out of 25

Sheraton Keauhou Bay Resort & Spa	Average Price: $198 Check Rates

Hotel Class:

78-128 Ehukai Street

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.65

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (38) balcony (101) bar (224) bathroom (108) beach (269) bed (81) breakfast (180) charge (49) check in (72) check out (22) concierge (34) cost (47) deal (46) deck (33) dinner (77) fee (68) food (318) front desk (92) hot tub (20) hotel (1270) housekeeping (30) lobby (72) location (244) lunch (34) manager (43) massage (22) money (65) ocean (346) parking (161) pool (662) price (152) rate (54) recommend (97) restaurant (271) room (1250) room service (38) service (262) shower (48) shuttle (36) spa (65) staff (360) suite (26) towel (62) tub (33) valet (55) valet parking (22) value (45) view (471) walk (73) wireless (26)

Check in

Appears in 72 comments.

77% wrote positive comments about check in

The following words were used in comments with Check in:
friendly (5) hotel (9) liked (3) lobby (3) nice (10) night (4) pleasant (3) problem (4) reasonable (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service here was very good from Chad at check-in to our hardworking housekeeper, Stella.

"Great time " Read full review on TripAdvisor 5/17/2012 Vote

2. I'll give them this - staff were nice at check-in and still nice when we checked out 3 days early.

"This place is a dump. " Read full review on TripAdvisor 5/15/2012 Vote

3. We were assigned a room above the new check-in area and construction began on Monday morning.

"Construction loud " Read full review on TripAdvisor 4/26/2012 Vote

4. The swimming poor is very good and we receive flowers when we check in.

"We love this hotel " Read full review on TripAdvisor 3/19/2012 Vote

5. Ask for extra towels as u check in there like only a few in the bathroom.

"The staff makes up for what the hotel is laking due to renovation ! " Read full review on TripAdvisor 3/1/2012 Vote

6. The leis at check in were very nice but since we were on our honeymoon, other hotels had given us a bottle of Champaign or a free dinner and this hotel didn't do anything.

"There is a gem in there some where. " Read full review on TripAdvisor 10/10/2011 Vote

7. At check-in, we asked for, and received a free upgrade to partial oceanview.

"A Terrific Place to Stay " Read full review on TripAdvisor 7/16/2011 Vote

8. The check-in girls were friendly and showed us exactly how to get to our rooms.

"Great Experience and will return! " Read full review on TripAdvisor 6/14/2011 Vote

9. Check-in was pleasant and again, our experience with the concierge was hit or miss.

"Average hotel but some improvements could be made " Read full review on TripAdvisor 5/29/2011 Vote

10. Our check in was easy and the staff member was helpful.

"Very mixed. Would not visit for business purposes " Read full review on TripAdvisor 5/5/2011 Vote