Sheraton Keauhou Bay Resort & Spa, Kailua-Kona, Charge

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Rank

3rd

Out of 25

Sheraton Keauhou Bay Resort & Spa	Average Price: $198 Check Rates

Hotel Class:

78-128 Ehukai Street

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.65

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (38) balcony (101) bar (224) bathroom (108) beach (269) bed (81) breakfast (180) charge (49) check in (72) check out (22) concierge (34) cost (47) deal (46) deck (33) dinner (77) fee (68) food (318) front desk (92) hot tub (20) hotel (1270) housekeeping (30) lobby (72) location (244) lunch (34) manager (43) massage (22) money (65) ocean (346) parking (161) pool (662) price (152) rate (54) recommend (97) restaurant (271) room (1250) room service (38) service (262) shower (48) shuttle (36) spa (65) staff (360) suite (26) towel (62) tub (33) valet (55) valet parking (22) value (45) view (471) walk (73) wireless (26)

Charge

Appears in 49 comments.

66% wrote positive comments about charge

The following words were used in comments with Charge:
free (10) hotel (13) internet (8) night (4)

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1. There are plenty of two-person cabana lounges, for which other resorts charge but here are free.

"Great value exceeded expectations " Read full review on TripAdvisor 1/31/2010 Vote

2. We got upgraded free of charge to an ocean view room just by asking.

"Great for families " Read full review on Expedia 8/28/2009 Vote

3. The spa is overpriced ($150 for 50-in massage) and they charge a mandatory 20% gratuity.

"Beautiful location- Bad management " Read full review on TripAdvisor 5/11/2012 Vote

4. The bad part is they charge (gouge) a 'resort' fee from you for parking and wifi.

"Worth a look. " Read full review on TripAdvisor 5/4/2012 Vote

5. Overpriced restaurants - because it is in an isolated area with little choice of restaurants to walk to, they charge through the nose for average food in the bar and restaurants.

"Lots of hidden costs " Read full review on TripAdvisor 4/24/2012 Vote

6. There was a drop-in zumba class several evenings near the parking lot (nominal charge).

"Great view and manta rays too! " Read full review on TripAdvisor 4/5/2012 Vote

7. My wife and I ate in the hotel a couple of times and the food was really good, if not a bit pricey for us Britts, there was a resort charge of $20 per day, but with free shuttle travel to and from Kona, free Wi-Fi etc, that was ok.

"Go, if only to see the Manta Rays at dusk! " Read full review on TripAdvisor 4/3/2012 Vote

8. Second all resorts charge 15-20 dollars resort fee.

"Nice and relaxing environment. Not crowded in with all the other hotels on ali'i drive " Read full review on TripAdvisor 3/13/2012 Vote

9. Just deal with or stay in a hotel that doesn't charge it.

"Nice and relaxing environment. Not crowded in with all the other hotels on ali'i drive " Read full review on TripAdvisor 3/13/2012 Vote

10. When it came time to pay my tab, I was ignored for so long, I had to charge it to my room.

"Beautiful property, unimpressive staff, hidden fees " Read full review on TripAdvisor 3/8/2012 Vote