Holiday Inn Washington Dc, Washington DC, Manager

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Rank

40th

Out of 279

Holiday Inn Washington Dc	Average Price: $340 Check Rates

Hotel Class:

550 C Street SouthWest

Washington DC, 20024 View map

3-Star Hotel Rank: 18 of 58
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (27) , Travelocity (46) , TripAdvisor (564) , YahooTravel (29)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Manager

Appears in 18 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
complaints (2) discount (2) free (3) generous (4) happy (2) hotel (6) liked (3) management (18) need (3) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. She also gave her breakfast to her free of charge, made sure she brought the general manager to meet us and was such a wonderful inspiration to start our day.

"Great customer service! " Read full review on TripAdvisor 3/3/2011 Vote

2. Of all the staff members we came across during our multiple interactions with the staff, sadly, the manager appeared to be the only one who seemed kind and sympathetic to us regarding our stay.

"Oh boy... " Read full review on TripAdvisor 5/4/2010 Vote

3. The first night we also had a message from the night manager just to make sure everything was to our liking.

"Friendly, clean, and great location. " Read full review on Travelocity 7/1/2008 Vote

4. The only problem was the waitress for breakfast was rude, but the manager promtly took care of the problem by not charging us for the meal and apologizing.

"Great Location " Read full review on YahooTravel 7/9/2007 Vote

5. This was poor and the staff member concerned was most unhelpful; however, this property has a pro-active general manager.

"Excellent Hotel, a little dated! Some staff issues! " Read full review on TripAdvisor 3/31/2012 Vote

6. I was contacted by the assistant manager at Holiday Inn after I posted my complaint, and she and I worked out a compromise, where the reservation was reinstated for a different night at the price I was charged.

"Waiting to see... " Read full review on TripAdvisor 2/18/2012 Vote

7. On our last day the manager asked us when we were checking out.

"Some good, more bad " Read full review on TripAdvisor 8/22/2011 Vote

8. We spoke to the manager who gave us 2 free dinners the next day.

"Some good, more bad " Read full review on TripAdvisor 8/22/2011 Vote

9. The was wrinkled, the pillows were not placed neatly, I had left things out of place on purpose and never once during the week were they ever straightned, I brought this up to the front desk staff' with pictures to prove my complaint' and never in the 4 nights did I hear from a manager.

"Do not waste your money " Read full review on TripAdvisor 8/13/2011 Vote

10. After 10 minutes of this ridiculousness, he opened the gate & we immediately drove to the lobby to speak with the manager Nelsa.

"Do NOT get the "Ride D.C." package!!! You will never see the Metro tickets! " Read full review on TripAdvisor 5/22/2011 Vote