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OpinionWell
Rank
75th
Out of 427

Holiday Inn New Orleans

Average Price: $164  
 
Hotel Class:
221 Carondelet Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 46 of 125
Average review rating: 3.47
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (9) , MyTravelGuide (13) , Travelocity (1) , TripAdvisor (299) , YahooTravel (20)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 100 comments. 
62% wrote positive comments about towel
The following words were used in comments with Towel:
clean (32)   coffee (8)   desk (13)   fresh (5)   hotel (6)   housekeeping (8)   lighting (5)   liked (6)    
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1. Housekeeping did pick up your dirty towels but you had to go to the front desk and get clean ones after they were washed and you had to get there as soon as they came out of the dryer or you might not get one.
"Mardi Gras and Beyond Stay " Read full review on TripAdvisor   3/1/2012 Vote      
2. No clean towels And no towels in the room.
"Mardi Gras fall " Read full review on TripAdvisor   2/28/2012 Vote      
3. It's true that the towels were scarce, but there were two of us and we always had two towels, so who am I to complain.
"MUCH better than I expected " Read full review on TripAdvisor   2/26/2012 Vote      
4. No clean towels.
"Worst hotel in Nola. " Read full review on TripAdvisor   2/5/2012 Vote      
5. 3 of 4 elevators were out of service, the in-room wifi does NOT work and the lobby wifi is spotty, in-room safe does not work, maid service is poor with no towels given unless you call down to the front desk, coffee not replenished, no ice bucket in room, light bulbs missing, etc. Staff friendly but not could not do simple things like fix non-functional sink stopper.
"Rough transition means poor quality " Read full review on TripAdvisor   6/30/2011 Vote      
6. Room-specific: no alarm clock (although they're listed as having them on their up-to-date website), bathroom light kept randomly going out, no lampshade on one light, loose wall socket near bed caused the other lamp to go out, burned out light bulbs, broken towel rack, A/C unit was leaking (we couldn't use one bed because the floor on one side was sopping wet), and black mold in the closet (which shared a wall with the A/C unit).
"Good Location but Wouldn't Recommend " Read full review on TripAdvisor   6/29/2011 Vote      
7. There were NO clean towels.
"Really, really disappointing " Read full review on TripAdvisor   2/18/2011 Vote      
8. We had to sleep on pillows without pillow cases and had a very difficult time getting towels; in fact, at one point we had to dry off with a hand towel.
"Roaches! " Read full review on TripAdvisor   5/4/2010 Vote      
9. I'm sure housekeeping were wondering what caused the mess on the towels.
"Would recommend this hotel " Read full review on TripAdvisor   1/8/2010 Vote      
10. These towels were in very poor shape.
"Great location, clean hotel, Staff lacks training though. " Read full review on TripAdvisor   5/11/2009 Vote      
   
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