Holiday Inn New Orleans, New Orleans, Manager

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Rank

75th

Out of 427

Holiday Inn New Orleans	Average Price: $164 Check Rates

Hotel Class:

221 Carondelet Street

New Orleans, 70130 View map

3-Star Hotel Rank: 46 of 125
Average review rating: 3.47

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (9) , MyTravelGuide (13) , Travelocity (1) , TripAdvisor (299) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (4) bar (16) bath (12) bathroom (52) bed (50) bill (4) breakfast (109) charge (5) check in (29) closet (5) complimentary (8) concierge (7) cost (6) deal (9) decor (5) dinner (6) downtown (6) food (12) front desk (72) hotel (396) housekeeping (17) lobby (35) location (138) maid (7) maid service (6) manager (15) money (10) parking (56) pillow (21) pool (23) price (43) rate (22) recommend (19) restaurant (19) room (466) room service (4) service (47) sheets (11) shower (18) staff (152) street (92) to park (10) towel (100) tub (7) valet (28) valet parking (20) value (10) view (16) walk (54) wireless (19)

Manager

Appears in 15 comments.

16% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) guest (2) hotel (2) management (19) need (2) night (2)

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1. However, the night manager was very helpful in initiating a 'discount' off my room charges for the amount I spent on breakfasts for my group.

"What a shame! " Read full review on TripAdvisor 11/13/2011 Vote

2. Thankfully the manager, Kendra, understood my expectation and frustration and refunded a full night's stay.

"Not again in this lifetime " Read full review on TripAdvisor 11/14/2011 Vote

3. He very rudely informed the adult in that room that this was NOT his job and he would let the manager know that the houseman needed to come up.

"What a shame! " Read full review on TripAdvisor 11/13/2011 Vote

4. However, the staff was extremely accommodating, as was the manager.

"A Hotel in Transition " Read full review on TripAdvisor 6/23/2011 Vote

5. On the 2nd day, they lied to us about the situation (promised to take care of things) but by the 3rd day we knew that it was a management decision to only 'service the checkouts and not the stayovers'There was no manager or supervisor on duty and everyone you spoke to did not have any authority to fix anything.

"Worst hotel ever " Read full review on TripAdvisor 3/21/2011 Vote

6. Sincerely, Melisa Kennedy General Manager Mkennedy@decaturhotel.

Read full review 10/12/2010 Vote

7. They should promote him to manager.

"Very little was right--a lot was wrong " Read full review on TripAdvisor 3/27/2010 Vote

8. The manager was in a room behind the desk and I would ask a question and the person would take the question to the manager and bring back the answer.

"Great Hotel for the price and location " Read full review on TripAdvisor 12/2/2009 Vote

9. I noticed the hotel manager monitors the site, so I e-mailed her and, sure enough, on my next stay I had a spacious room with a desk and a good Internet signal.

"Godd Value " Read full review on TripAdvisor 5/25/2009 Vote

10. ) Hotel management and valet management both denied that such a thing was possible and I was promised a call from the general manager which never came.

"What a dump! " Read full review on TripAdvisor 3/10/2009 Vote