Hilton Garden Inn Austin Downtown, Austin, Towel

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Rank

13th

Out of 287

Hilton Garden Inn Austin Downtown	Average Price: $158 Check Rates

Hotel Class:

500 North IH 35

Austin, 78701 View map

4-Star Hotel Rank: 7 of 23
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (23) bar (109) bathroom (65) bed (85) bill (16) breakfast (84) charge (35) check in (50) complimentary (13) concierge (13) cost (25) deal (19) dinner (25) downtown (138) fee (27) fitness center (11) food (53) freeway (24) front desk (82) gym (35) highway (34) hotel (739) housekeeping (22) lobby (83) location (220) manager (19) money (25) parking (145) pillow (19) pool (128) price (65) rate (59) recommend (50) restaurant (136) room (608) room service (29) service (128) shower (30) spa (22) staff (210) street (237) suite (14) to park (17) towel (23) valet (70) valet parking (41) value (19) view (94) walk (91) wireless (30)

Towel

Appears in 23 comments.

37% wrote positive comments about towel

The following words were used in comments with Towel:
clean (6) dirty (2) extra (2) floor (3) lighting (2) liked (2) linen (2) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had no clean towels, trash still in the room, and no one picked up the dirty towels .

"Great Stay but someone needs to listen " Read full review on TripAdvisor 11/17/2011 Vote

2. Even after, no one bothered to assist, and we spent the last night with a pile of dirty towels in the bathroom, no toilet paper, and crawled into unmade messy beds.

"Great Stay but someone needs to listen " Read full review on TripAdvisor 11/17/2011 Vote

3. Rough, scratchy towels.

"NOT HAPPY " Read full review on TripAdvisor 8/6/2010 Vote

4. They were by far the worst towels ever.

"I expected better from a Hilton. " Read full review on TripAdvisor 9/25/2009 Vote

5. Cons:Maid Service was slow when I asked for extra towels after coming from the whirlpool.

"Convenient and Fun Hilton Garden Inn - Downtown Austin " Read full review on TripAdvisor 2/9/2009 Vote

6. The trash was overflowing and falling out onto the floor for two days, we never received clean towels to use, and our bed never got fresh linens.

"Never Again!! " Read full review on TripAdvisor 10/21/2008 Vote

7. Some of the linens and towels were stained and frayed.

"Decent Hilton " Read full review on TripAdvisor 8/10/2008 Vote

8. Finally, we called housekeeping ourselves and asked for some towels, getting only 3 bathsize ones.

"Great Stay but someone needs to listen " Read full review on TripAdvisor 11/17/2011 Vote

9. The pool was filled with leaves and the towels were like low grade sandpaper.

"I expected better from a Hilton. " Read full review on TripAdvisor 9/25/2009 Vote

10. Only got two towels, which was odd because normally there are 4-5 in a place like this.

"Great location, nice hotel " Read full review on TripAdvisor 8/25/2009 Vote