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Rank
13th
Out of 287

Hilton Garden Inn Austin Downtown

Average Price: $158  
 
Hotel Class:
500 North IH 35
Austin, 78701 View map  
4-Star Hotel Rank: 7 of 23
Average review rating: 3.82
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complimentary
Appears in 13 comments. 
100% wrote positive comments about complimentary
The following words were used in comments with Complimentary:
breakfast (3)   charged (2)   chipped (2)   coffee (2)   desk (2)   equipment (2)   free (2)   friendly (2)   fruit (2)   good (2)   internet (3)   lobby (3)   nice (2)   water (2)    
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1. Upon a very friendly checking in, we wrere treated t a complimentary breakfast to celebrate my wifes birthday.
"Perfect for a weekend and a festival " Read full review on TripAdvisor   5/7/2012 Vote      
2. Christy, one of front desk person later offered us complimentary breakfast vouches but didnt fill in any information but just a signature.
"Still furious about how was treated here " Read full review on TripAdvisor   4/25/2012 Vote      
3. Complimentary internet-Great.
"Exactly what we needed " Read full review on TripAdvisor   2/6/2012 Vote      
4. :)A few positives to note: comfortable beds, free wired/wireless internet was nice and I appreciated the complimentary coffee in the lobby in the morning.
"Just OK " Read full review on TripAdvisor   11/5/2011 Vote      
5. The lobby was elegant and had a complimentary coffee bar in the morning and had fruit infused waters available at no charge in the afternoons.
"Friendly Staff & Nice Hotel In Convenient Location " Read full review on TripAdvisor   8/29/2011 Vote      
6. The morning clerk set me up with a complimentary razor and shaving cream which I could not believe I forgot.
"Friendly Staff & Nice Hotel In Convenient Location " Read full review on TripAdvisor   8/29/2011 Vote      
7. Valet was friendly, the front desk polite and helpful, and if your timing is good, you might see a basket of complimentary and HUGE choco-chip cookies next to the entrance to the concession center.
"The perfect choice if you need to be near the Austin Convention Center. " Read full review on TripAdvisor   7/31/2011 Vote      
8. Breakfast was good for it being complimentary.
"Nice & Simple! " Read full review on Expedia   1/22/2010 Vote      
9. They even had a complimentary dinner the night of my stay.
"Holiday Inn Express " Read full review on Travelocity   4/1/2009 Vote      
10. It was complimentary to Hilton Honors members (anyone can be a member; no charge, just sign up online).
"Excellent customer service " Read full review on TripAdvisor   9/28/2008 Vote      
   
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