Hilton Garden Inn Austin Downtown, Austin, Staff

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Rank

13th

Out of 287

Hilton Garden Inn Austin Downtown	Average Price: $158 Check Rates

Hotel Class:

500 North IH 35

Austin, 78701 View map

4-Star Hotel Rank: 7 of 23
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (23) bar (109) bathroom (65) bed (85) bill (16) breakfast (84) charge (35) check in (50) complimentary (13) concierge (13) cost (25) deal (19) dinner (25) downtown (138) fee (27) fitness center (11) food (53) freeway (24) front desk (82) gym (35) highway (34) hotel (739) housekeeping (22) lobby (83) location (220) manager (19) money (25) parking (145) pillow (19) pool (128) price (65) rate (59) recommend (50) restaurant (136) room (608) room service (29) service (128) shower (30) spa (22) staff (210) street (237) suite (14) to park (17) towel (23) valet (70) valet parking (41) value (19) view (94) walk (91) wireless (30)

Staff Traveler Insight - Staff Issues

Appears in 210 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (20) comfortable (14) desk (22) excellent (8) extremely (9) friendly (67) good (17) great (33) helpful (48) hotel (43) lobby (11) location (16) most (9) nice (24)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff were certainly friendly.

"Acceptable but nothing special " Read full review on TripAdvisor 5/13/2012 Vote

2. We really had a nice stay, made even better by the great staff at the Austin Hiltion Garden Inn.

"Perfect for a weekend and a festival " Read full review on TripAdvisor 5/7/2012 Vote

3. Loung on 18th floor is a little sparce, but the staff was nice and the specialty cocktais were great.

"Perfect for a weekend and a festival " Read full review on TripAdvisor 5/7/2012 Vote

4. Staff was friendly and helpful.

"Great Trip! " Read full review on TripAdvisor 5/1/2012 Vote

5. Staff was excellent.

"Good, not great " Read full review on TripAdvisor 4/30/2012 Vote

6. Great staff, super clean rooms, awesome location easy walk to everything and a 20 minute cab ride to the airport.

"Live music and austin " Read full review on TripAdvisor 4/27/2012 Vote

7. I have been to many a hotel in my life, and never have I had (except at this Austin hotel) such a warm, friendly, and helpful group of staff.

"Good location, superb staff assistance on places to go... " Read full review on TripAdvisor 4/27/2012 Vote

8. The staff was great, Chrissy and Peter at the desk gave me such a welcome I thought we may have met before.

"Live music and austin " Read full review on TripAdvisor 4/27/2012 Vote

9. Staff is great and the views are great of downtown Austin.

"Great Hotel " Read full review on TripAdvisor 4/25/2012 Vote

10. Staff was helpful and experienced.

"Great stay in last century Hotel " Read full review on TripAdvisor 4/16/2012 Vote