Hilton Garden Inn Austin Downtown, Austin, Housekeeping

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Rank

13th

Out of 287

Hilton Garden Inn Austin Downtown	Average Price: $158 Check Rates

Hotel Class:

500 North IH 35

Austin, 78701 View map

4-Star Hotel Rank: 7 of 23
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (23) bar (109) bathroom (65) bed (85) bill (16) breakfast (84) charge (35) check in (50) complimentary (13) concierge (13) cost (25) deal (19) dinner (25) downtown (138) fee (27) fitness center (11) food (53) freeway (24) front desk (82) gym (35) highway (34) hotel (739) housekeeping (22) lobby (83) location (220) manager (19) money (25) parking (145) pillow (19) pool (128) price (65) rate (59) recommend (50) restaurant (136) room (608) room service (29) service (128) shower (30) spa (22) staff (210) street (237) suite (14) to park (17) towel (23) valet (70) valet parking (41) value (19) view (94) walk (91) wireless (30)

Housekeeping

Appears in 22 comments.

66% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (5) desk (8) friendly (3) helpful (3) hotel (3) message (2) paper (2) phone (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel was clean and the housekeeping staff was friendly.

"Comfortable Hotel in a Central Area " Read full review on TripAdvisor 9/22/2011 Vote

2. Housekeeping did a nice job.

"Friendly Staff & Nice Hotel In Convenient Location " Read full review on TripAdvisor 8/29/2011 Vote

3. Housekeeping was attentive and thorough, room very clean.

"Lovely room, great housekeeping, overpriced restaurant... " Read full review on TripAdvisor 3/25/2011 Vote

4. On the second day, my friends bra disappeared from the floor after housekeeping came in.

"Hotel nice, Service not so much. " Read full review on TripAdvisor 3/8/2011 Vote

5. Every single person I met--whether at the front desk, in the parking garage, in housekeeping, or at the entrance--went out of his or her way to be helpful and accommodating.

"Great experience " Read full review on TripAdvisor 9/30/2009 Vote

6. Pros: Convenient & easy walking to downtown, Fridge, microwave a plus, good housekeeping.

"We’ll pay a little more and stay somewhere else next time " Read full review on Expedia 9/16/2009 Vote

7. Housekeeping was excellent, so definitely no complaints there.

"OK, so I may be a little fussy... but... " Read full review on TripAdvisor 4/20/2008 Vote

8. The rooms are clean and housekeeping gets to your room quickly.

"An excellent stay at the Hilton " Read full review on TripAdvisor 3/26/2008 Vote

9. In addition to all of this, our roomed reeked of cigarette smoke despite this being a non-smoking room/hotel, housekeeping never showed up to make up our room and at no time has Hilton attempted to make up for ruining our trip.

"Loud, unruly guests and incompetent staff " Read full review on TripAdvisor 1/30/2012 Vote

10. Front desk,housekeeping, to the rooms) Add that to the location and this is a great place to stay.

"Gpreat place to stay! " Read full review on TripAdvisor 1/29/2012 Vote