The Back Bay Hotel, Boston, Staff

OpinionWell's Blog

Home » United States » Massachusetts » Boston Destinations » Boston Hotels » The Back Bay Hotel

OpinionWell
Rank

2nd

Out of 197

The Back Bay Hotel	Average Price: $327 Check Rates

Hotel Class:

350 Stuart St., Back Bay

Boston, 00000 View map

4-Star Hotel Rank: 2 of 38
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (69) bar (448) bath (74) bathroom (312) bed (212) breakfast (262) charge (28) check in (104) check out (29) closet (23) complimentary (78) concierge (157) cost (36) deal (65) decor (52) dinner (74) downtown (37) food (240) front desk (141) gym (18) hotel (2176) housekeeping (41) lobby (86) location (635) lunch (31) manager (32) money (43) parking (59) pillow (34) price (130) rate (78) recommend (231) restaurant (402) room (1530) room service (89) service (404) shower (194) staff (792) street (187) suite (24) towel (122) tub (36) valet (48) valet parking (32) value (62) view (70) walk (270) walk in (21) walk-in (19) wireless (68)

Staff Traveler Insight - Friendly Staff

Appears in 792 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (36) bar (59) clean (48) concierge (46) desk (72) excellent (59) extremely (39) food (36) friendly (260) good (45) great (120) helpful (270) hotel (236) location (71) nice (50) pleasant (42) welcoming (42)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Helpful staff, particularly the Concierge with restaurant recommendations.

"A great boutique hotel! " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff was very attentive and accommodating.

"First Class Experience! " Read full review on TripAdvisor 5/20/2012 Vote

3. Hotel staff is friendly and helpful.

"Great Boston Hotel " Read full review on TripAdvisor 5/19/2012 Vote

4. Staff was very accommodating and gracious.

"Just right! " Read full review on TripAdvisor 5/14/2012 Vote

5. The service is very good, with all staff eager to help you make the most of your visit to Boston.

"Beautiful, historic building....choose your room carefully " Read full review on TripAdvisor 5/13/2012 Vote

6. Very good hotel, excellent staff, only down side is that for the cost of the room, there were no tea/coffee making facilities unless you had an executive room.

"Our stay in Boston " Read full review on TripAdvisor 5/12/2012 Vote

7. The staff is fantastic and they really do what they can to accommodate requests.

"Noisy and a bit disorganized " Read full review on TripAdvisor 5/9/2012 Vote

8. Having said that, staff went beyond requirements to be helpful and friendly in every way.

"Wonderful service at this outdated, but good location hotel " Read full review on TripAdvisor 4/23/2012 Vote

9. Staff was pleasant; no problems encountered during our stay.

"great Boston location! " Read full review on TripAdvisor 4/21/2012 Vote

10. ' Front desk staff was pleasant at check-in.

"Solid, not Great " Read full review on TripAdvisor 4/21/2012 Vote