The Back Bay Hotel, Boston, Housekeeping

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Rank

2nd

Out of 197

The Back Bay Hotel	Average Price: $327 Check Rates

Hotel Class:

350 Stuart St., Back Bay

Boston, 00000 View map

4-Star Hotel Rank: 2 of 38
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (69) bar (448) bath (74) bathroom (312) bed (212) breakfast (262) charge (28) check in (104) check out (29) closet (23) complimentary (78) concierge (157) cost (36) deal (65) decor (52) dinner (74) downtown (37) food (240) front desk (141) gym (18) hotel (2176) housekeeping (41) lobby (86) location (635) lunch (31) manager (32) money (43) parking (59) pillow (34) price (130) rate (78) recommend (231) restaurant (402) room (1530) room service (89) service (404) shower (194) staff (792) street (187) suite (24) towel (122) tub (36) valet (48) valet parking (32) value (62) view (70) walk (270) walk in (21) walk-in (19) wireless (68)

Housekeeping

Appears in 41 comments.

72% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
better (2) clean (2) concierge (4) desk (6) doorman (2) excellent (4) pleasant (2) rating (3) reception (4) responsive (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Housekeeping was excellent - all areas very clean.

"Excellent hotel - good food, brilliant staff, lovely rooms - what more do you need? " Read full review on TripAdvisor 3/27/2012 Vote

2. We were also very pleased with the housekeeping and the nightly turndown service.

"Unique and Genuine Property in a Great Part of the City " Read full review on TripAdvisor 10/27/2011 Vote

3. Housekeeping is efficient.

"Great Boutique Hotel " Read full review on TripAdvisor 8/8/2011 Vote

4. All staff from housekeeping to front desk were genial and attentive.

"Great service, modern, clean " Read full review on TripAdvisor 7/24/2011 Vote

5. The Bellman and the housekeeping staff were also both pleasant and responsive to our needs.

"Wonderful, attentive staff - will be back!! " Read full review on TripAdvisor 3/21/2011 Vote

6. The room was gorgeous and housekeeping was excellent the entire trip.

"Excellent hotel in a great location with amazing staff!! " Read full review on TripAdvisor 8/3/2010 Vote

7. The hotel service is excellent and the housekeeping is impeccable.

"Great location, great service, could use a little more space in rooms! " Read full review on TripAdvisor 7/22/2010 Vote

8. The room was spacious and housekeeping was very good each day.

"Brilliant hotel! " Read full review on TripAdvisor 5/29/2010 Vote

9. The staff were pleasant professional and knowledgable of the area ; from Sandy at checkin , Heather and Matthew in conceirge, to the doorman bellman and housekeeping; everyone was attentive and had a polite congenality .

"Great Location, Great Value, Great Service = Great Time " Read full review on TripAdvisor 3/29/2010 Vote

10. Room service and housekeeping were excellent, but the walls could be a bit thicker.

"no frills yet lovely hotel.. " Read full review on TripAdvisor 1/24/2010 Vote