The Back Bay Hotel, Boston, Internet

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Rank

2nd

Out of 197

The Back Bay Hotel	Average Price: $327 Check Rates

Hotel Class:

350 Stuart St., Back Bay

Boston, 00000 View map

4-Star Hotel Rank: 2 of 38
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (69) bar (448) bath (74) bathroom (312) bed (212) breakfast (262) charge (28) check in (104) check out (29) closet (23) complimentary (78) concierge (157) cost (36) deal (65) decor (52) dinner (74) downtown (37) food (240) front desk (141) gym (18) hotel (2176) housekeeping (41) lobby (86) location (635) lunch (31) manager (32) money (43) parking (59) pillow (34) price (130) rate (78) recommend (231) restaurant (402) room (1530) room service (89) service (404) shower (194) staff (792) street (187) suite (24) towel (122) tub (36) valet (48) valet parking (32) value (62) view (70) walk (270) walk in (21) walk-in (19) wireless (68)

Internet

Appears in 91 comments.

The following words were used in comments with Internet:
big (6) busy (13) charged (7) complimentary (11) computer (7) fast (6) free (65) good (9) great (7) high (6) hotel (32) nice (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The problems cited range from the inability of our employees to access the wireless internet to the extremely loud air-conditioning.

"Noisy and a bit disorganized " Read full review on TripAdvisor 5/9/2012 Vote

2. The free internet was nice.

"Solid, not Great " Read full review on TripAdvisor 4/21/2012 Vote

3. It had a desk, very fast internet service (wireless and free.

"Good location and nice accommodations " Read full review on TripAdvisor 4/2/2012 Vote

4. Charging for internet in their business center is also not a good move, in my opinion.

"Great Hotel, Great Location " Read full review on TripAdvisor 11/15/2011 Vote

5. Hotel Service Con:internet- if you don't have i phone/pad or laptop, they have two computers available but they will charge you by minutes.

"Spacious Bathroom & Helpful Concierge " Read full review on TripAdvisor 11/15/2011 Vote

6. internet is free which was a plus.

"Total letdown " Read full review on TripAdvisor 9/21/2011 Vote

7. The directions on their internet site were easy to follow to get to/from the airport.

"Wonderful Hotel, Exceptionally Clean Room, and Very Friendly Staff " Read full review on TripAdvisor 9/6/2011 Vote

8. There is free wireless internet in the rooms and 2 free bottles of water are provided in the refrigerator every day.

"Excellent customer service " Read full review on TripAdvisor 8/11/2011 Vote

9. Also, the internet was free .

"Beautiful and Comfortable Boutique Hotel . . . rooms a little small " Read full review on TripAdvisor 7/31/2011 Vote

10. The free wireless internet was a huge plus, as that typically costs at least $20/day at other hotels.

"Excellent hotel, great location! " Read full review on TripAdvisor 7/5/2011 Vote