Westin Houston, Houston, Prompt

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Rank

3rd

Out of 718

Westin Houston	Average Price: $225 Check Rates

Hotel Class:

5060 West Alabama Street

Houston, 77056 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 3.31

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (35) , Travelocity (3) , Expedia (52) , TripAdvisor (365)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (9) accommodating (10) beautiful (13) best (48) better (55) big (36) cares (18) cheaper (8) clean (140) comfortable (83) comfy (15) convenient (54) cool (9) correct (8) courteous (11) decent (18) efficient (12) enjoyable (9) excellent (50) exceptional (9) fantastic (14) fast (9) free (107) fresh (9) friendly (68) fun (8) good (134) great (235) happy (8) heavenly (36) helpful (86) huge (20) liked (107) love (24) new (47) newer (8) nice (136) outstanding (11) perfect (23) pleasant (19) plenty (10) positive (11) professional (8) prompt (8) quiet (13) reasonable (19) responsive (15) spacious (44) welcoming (12) wonderful (29)

Prompt

Appears in 12 comments.

The following words were used in comments with Prompt:
courteous (2) desk (2) friendly (3) room (6) service (5) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The valet parking was prompt and very courteous.

"Great choice for Houston Galleria Area " Read full review on TripAdvisor 5/6/2012 Vote

2. My biggest concern, which prompted me to write this review, is that during my most recent stay, I found a live cockroach in my room.

"Cockroaches " Read full review on TripAdvisor 3/13/2012 Vote

3. 'Service Express' was prompt to all of our requests (including a request for two doggie heavenly beds), and the restaurant and room service was precise, prompt and of excellent quality.

"Excellent stay at the Westin Oaks Houston at the Galleria! " Read full review on TripAdvisor 12/12/2011 Vote

4. The service was prompt and the staff was very friendly and helpful.

"Excellent stay " Read full review on TripAdvisor 3/6/2011 Vote

5. Friendly, prompt, and attentive staff.

"Good, solid, comfortable hotel for the business traveler " Read full review on TripAdvisor 2/2/2011 Vote

6. The front desk promptly moved us to a different room, which also had carpet stains, but was much better than the first room.

"GREAT location! Dated Hotel! Free Mall Parking! " Read full review on TripAdvisor 3/4/2010 Vote

7. But after emailing the hotel direct and the prompt and honest reply from Francine convinced me to go ahead with the booking.

"Lovely stay, wonderful staff " Read full review on TripAdvisor 4/14/2009 Vote

8. We promptly checked out and went to a Holiday Inn Express, what a difference, should have gone there in the first place.

"Unacommodating staff and dreary " Read full review on TripAdvisor 1/7/2009 Vote

9. Room service was prompt - the girls ordered dessert at midnight.

"Great Stay - Attentive staff " Read full review on TripAdvisor 8/10/2008 Vote

10. Room service the next morning was prompt and courteous.

"Great location - good service - good price " Read full review on TripAdvisor 3/9/2007 Vote