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Rank
3rd
Out of 718

Westin Houston

Average Price: $225  
 
Hotel Class:
5060 West Alabama Street
Houston, 77056 View map  
4-Star Hotel Rank: 2 of 30
Average review rating: 3.31
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Positive
Appears in 12 comments. 
The following words were used in comments with Positive:
$ (3)   bed (4)   clean (4)   food (3)   good (3)   great (3)   hotel (2)   location (3)   negative (2)   nice (2)   room (6)   service (3)    
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1. Our stay at the Westin Galleria was very positive.
"Clean and Courteous " Read full review on TripAdvisor   10/16/2011 Vote      
2. The positives first.
"One of my worst Westin experiences " Read full review on TripAdvisor   10/6/2011 Vote      
3. The Galleria is more than 30 years old as a shopping center and still holds its position as a major attraction.
"Westin is in general upscale, and we feel that this is the best of Westin " Read full review on TripAdvisor   6/12/2011 Vote      
4. On the positive side, location is great, the room was clean, the bed comfy and we had a great night's sleep.
"OK but not 4 star " Read full review on TripAdvisor   9/16/2010 Vote      
5. - immaculately clean- option to forego housekeeping for a $5 food voucher- free wi-fi in the lobby and cheap wi-fi in the room ($35 for 4 days)Apart from those really picky negative points, the positives far outweighed the negatives - I really liked this hotel.
"Just a little bit tired around the edges otherwise a comfortable hotel in a great location " Read full review on TripAdvisor   4/27/2010 Vote      
6. On the positive side:- the bed was nice and comfortable, and clean- the carpet was clean and new- spaceous room- most of the front desk staff were friendly and knowledgeable- location was good (part of the Galleria).
"Good Location, but Needs an Upgrade to Both Facilities and Service " Read full review on TripAdvisor   3/13/2010 Vote      
7. They are probably in a bad position - they waited far too long to renovate, but can't afford to close such a hotel in a prominent location.
"Not nice " Read full review on TripAdvisor   2/25/2010 Vote      
8. On the positive side - bed is great.
"needs a better maintenance attention " Read full review on TripAdvisor   11/19/2008 Vote      
9. On the positive side, the Westin Heavenly Bed was nice as always, there was a safe in the closet, the room was quite large and the food from room service was actually good.
"Needs a facelift " Read full review on TripAdvisor   10/31/2008 Vote      
10. The positives: check in was easy and they let patiently waited for me to retrieve my bags before I self-parked (I was told valet is $40 a day.
"Depressing and Outdated: Needs a Remodeling! " Read full review on TripAdvisor   2/28/2008 Vote      
   
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