Back to search results
OpinionWell
Rank
3rd
Out of 718

Westin Houston

Average Price: $225  
 
Hotel Class:
5060 West Alabama Street
Houston, 77056 View map  
4-Star Hotel Rank: 2 of 30
Average review rating: 3.31
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 23 comments. 
The following words were used in comments with Cares:
charged (3)   does (2)   floor (2)   hotel (6)   ice (2)   internet (2)   maid (2)   mall (3)   not (5)   problem (2)   room (3)   staff (5)   useful (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Note that there are two hotels with almost identifical names so be careful you get to the correct one.
"Great for the Money! " Read full review on TripAdvisor   4/23/2012 Vote      
2. She went down and spoke with the staff and told them what was going on and no one seemed to care.
"Live in Luxury at The Galleria! " Read full review on TripAdvisor   3/19/2012 Vote      
3. I was charged with room internet connection for using my ipad, yet I never got to accept the terms and conditions, i accesed internet inmediately and the charge was made, I thought I wasn't being charged so be careful.
"Wow, this is a new Westin Oaks! " Read full review on TripAdvisor   2/6/2012 Vote      
4. Instead of taking care of the problem, they insist that this is just the way the system holds account.
"Great hotel, but watch the billing " Read full review on TripAdvisor   9/1/2011 Vote      
5. Parking is kind of confusing at the Galleria mall and for the hotel, so be careful.
"Westin thinks I'm a more important person than I really am! " Read full review on TripAdvisor   6/20/2011 Vote      
6. But, be careful, there are actually two Westins at the Galleria mall (the other one is the Westin Oaks).
"Westin thinks I'm a more important person than I really am! " Read full review on TripAdvisor   6/20/2011 Vote      
7. I called and it was taken care of but not without three phone calls and a major investigation.
"Good location " Read full review on TripAdvisor   5/24/2011 Vote      
8. Bathroom was clean, saw the maid asked for more towels she took care of it, bellman got me ice as soon as I checked in, next few days maid got me ice, and kept the room spotless.
"Family Event Family Satisfied Had About 10 Rooms Booked " Read full review on TripAdvisor   4/11/2011 Vote      
9. Every detail was taken care of and then some.
"The most beautiful, accommodating, and fantastic hotel. " Read full review on TripAdvisor   4/5/2011 Vote      
10. Staff who don't care (why would they tell me the mall opens at 9:00 a.
"2nd time is not a charm " Read full review on TripAdvisor   1/30/2011 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved