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OpinionWell
Rank
3rd
Out of 718
Westin Houston
Average Price: $225
Check Rates
Hotel Class:
5060 West Alabama Street
Houston, 77056
View map
4-Star Hotel Rank:
2 of 30
Average review rating:
3.31
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
52
)
,
Travelocity
(
3
)
,
TripAdvisor
(
365
)
,
YahooTravel
(
35
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Remodeling
,
Renovation
.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
acceptable
(9)
accommodating
(10)
beautiful
(13)
best
(48)
better
(55)
big
(36)
cares
(18)
cheaper
(8)
clean
(140)
comfortable
(83)
comfy
(15)
convenient
(54)
cool
(9)
correct
(8)
courteous
(11)
decent
(18)
efficient
(12)
enjoyable
(9)
excellent
(50)
exceptional
(9)
fantastic
(14)
fast
(9)
free
(107)
fresh
(9)
friendly
(68)
fun
(8)
good
(134)
great
(235)
happy
(8)
heavenly
(36)
helpful
(86)
huge
(20)
liked
(107)
love
(24)
new
(47)
newer
(8)
nice
(136)
outstanding
(11)
perfect
(23)
pleasant
(19)
plenty
(10)
positive
(11)
professional
(8)
prompt
(8)
quiet
(13)
reasonable
(19)
responsive
(15)
spacious
(44)
welcoming
(12)
wonderful
(29)
See more
Courteous
Appears in 12 comments.
The following words were used in comments with
Courteous:
desk
(3)
efficient
(2)
extremely
(2)
friendly
(2)
helpful
(3)
park
(2)
professional
(2)
prompt
(2)
room
(5)
service
(2)
staff
(7)
valet
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
The valet parking was prompt and very
courteous
.
"Great choice for Houston Galleria Area "
Read full review
on
TripAdvisor
5/6/2012
Vote
2.
The valet staff were very efficient and
courteous
, the front desk attendant took the time to link our reservations together since we had booked rooms with two different promotions and even upgraded us to a corner room with a connecting room for the kids.
"Wonderful Weekend "
Read full review
on
TripAdvisor
3/26/2012
Vote
3.
The front desk staff were very efficient and
courteous
.
"Great location - great stay. "
Read full review
on
TripAdvisor
2/29/2012
Vote
4.
When we pulled up to check-in, the valet parking attendants were
courteous
and helpful.
"Great Value "
Read full review
on
TripAdvisor
1/7/2012
Vote
5.
Though the culture of the entire staff was one of service with a smile, I must name check Henry, Miguel & Jaye for being BEYOND
courteous
, attentive, diligent and supremely helpful throughout the course of our stay.
"The lost art of customer service "
Read full review
on
TripAdvisor
12/23/2011
Vote
6.
The staff was helpful, very
courteous
and the room and overall facilities were very clean and a pleasant stay.
"Clean and Courteous "
Read full review
on
TripAdvisor
10/16/2011
Vote
7.
Finally, all of the staff we interacted with were extremely
courteous
and professional.
"Outstanding service and best location in Houston "
Read full review
on
TripAdvisor
4/17/2011
Vote
8.
Management is available at all times to deal with any issues and
courteous
as well.
"The best Starwood hotel in the country. "
Read full review
on
TripAdvisor
7/21/2010
Vote
9.
The front desk personnel are extremely friendly and
courteous
.
"The best Starwood hotel in the country. "
Read full review
on
TripAdvisor
7/21/2010
Vote
10.
Staff friendly,
courteous
and professional, I think one of the best.
"Excellent location, room, staff "
Read full review
on
TripAdvisor
3/29/2010
Vote
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