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Rank
3rd
Out of 718

Westin Houston

Average Price: $225  
 
Hotel Class:
5060 West Alabama Street
Houston, 77056 View map  
4-Star Hotel Rank: 2 of 30
Average review rating: 3.31
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (35) , Travelocity (3) , Expedia (52) , TripAdvisor (365)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Friendly
Appears in 75 comments. 
The following words were used in comments with Friendly:
bed (4)   clean (6)   concierge (3)   desk (11)   extremely (5)   good (6)   great (3)   helpful (20)   hotel (12)   location (5)   mall (3)   most (3)   nice (3)   not (8)   park (8)   personable (3)   room (17)   service (14)   staff (41)   valet (3)    
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1. Staff at The Westin Oaks was very friendly and seemed responsive to my needs.
"Bedroom nice, Bathroom bad. " Read full review on TripAdvisor   5/15/2012 Vote      
2. The rooms were large and the staff was friendly and helpful.
"Beautiful hotel " Read full review on TripAdvisor   4/17/2012 Vote      
3. The cons are, Hotel staff not very friendly or warm, booked a room with two QUEEN beds and was given a room with two double beds, nothing that stood out to make this a 4 star hotel, it was clean and neat but that was about it, the restaurant does not have a menu with much to choose from, and the biggest con was we were traveling with my elderly mother and when I called the hotel from the parking lot to ask where 'handi-cap' parking was I was told by the first person that they did not know and then the person I was transferred to told me that the only handi-cap parking was going to be further than if we were to park in a regular space in the parking garage.
"Great location and very clean! " Read full review on TripAdvisor   2/26/2012 Vote      
4. *Service: In general terms the service was friendly and very efficient, it seems as if everone is eager to help you.
"Wow, this is a new Westin Oaks! " Read full review on TripAdvisor   2/6/2012 Vote      
5. Breakfast was the best and the service was very friendly.
"Wow, this is a new Westin Oaks! " Read full review on TripAdvisor   2/6/2012 Vote      
6. friendly staff.
"Great location at Galleria " Read full review on TripAdvisor   1/28/2012 Vote      
7. Everyone we encountered was extremely helpful and friendly.
"Great Value " Read full review on TripAdvisor   1/7/2012 Vote      
8. The reservation/check-in desk was friendly and assuring, the bell boy (do they still call them that) brought our bags up quickly and showed us amenities in the room.
"Great Value " Read full review on TripAdvisor   1/7/2012 Vote      
9. The staff was very friendly and valet parking attendants always brought our vehicle within minutes.
"Shop Till You Drop! " Read full review on TripAdvisor   12/28/2011 Vote      
10. The staff were very helpful and friendly.
"Holiday Shopping With The Sisters " Read full review on TripAdvisor   12/23/2011 Vote      
   
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