Westin Houston, Houston, Better

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Rank

3rd

Out of 718

Westin Houston	Average Price: $225 Check Rates

Hotel Class:

5060 West Alabama Street

Houston, 77056 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 3.31

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (9) accommodating (10) beautiful (13) best (48) better (55) big (36) cares (18) cheaper (8) clean (140) comfortable (83) comfy (15) convenient (54) cool (9) correct (8) courteous (11) decent (18) efficient (12) enjoyable (9) excellent (50) exceptional (9) fantastic (14) fast (9) free (107) fresh (9) friendly (68) fun (8) good (134) great (235) happy (8) heavenly (36) helpful (86) huge (20) liked (107) love (24) new (47) newer (8) nice (136) outstanding (11) perfect (23) pleasant (19) plenty (10) positive (11) professional (8) prompt (8) quiet (13) reasonable (19) responsive (15) spacious (44) welcoming (12) wonderful (29)

Better

Appears in 61 comments.

The following words were used in comments with Better:
area (5) customer (3) expectation (3) floor (4) good (4) hotel (21) location (8) mall (3) management (3) money (4) much (7) night (3) not (3) quality (3) rating (3) renovation (3) room (19) service (8) shop (2) stains (2)

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1. The Westin at The Galleria has better reviews by and large than The Westin Oaks.

"Bedroom nice, Bathroom bad. " Read full review on TripAdvisor 5/15/2012 Vote

2. We asked a different employee if we could change rooms and received a king room on a lower floor with a better layout, indicating SPG members are actually given LESS preferential treatment.

"Not worth the money " Read full review on TripAdvisor 3/29/2012 Vote

3. We hope our next visit will work be better and we will be healthy.

"Live in Luxury at The Galleria! " Read full review on TripAdvisor 3/19/2012 Vote

4. Expected better from the Westin.

"Very average hotel " Read full review on TripAdvisor 3/2/2012 Vote

5. The Westin Oaks is now better and nicer than the Westin Galleria so stay here, It is a solid choice that beats the Jw Marriott across the street.

"Wow, this is a new Westin Oaks! " Read full review on TripAdvisor 2/6/2012 Vote

6. 'She made my night much better and I commend her great service.

"GREAT SERVICE FROM MS.JOLIT " Read full review on TripAdvisor 1/26/2012 Vote

7. The service was better ( they had misplaced our booking at Westin Galleria ) and Oaks is better situated if you have a family - its nearer the ice rink and the restaurant where you have breakfast is of better quality and friendlier service.

"great for shopping " Read full review on TripAdvisor 11/22/2011 Vote

8. We were booked into the Westin Galleria but they moved us to Oaks ( this is part of the same hotel chain but just in another part of the shopping centre ) We have subsequently stayed in Westin Galleria on the stopover back and Oaks for us was better.

"great for shopping " Read full review on TripAdvisor 11/22/2011 Vote

9. This time I started wandering why is it that 3 star hotels seem to have better costumer service and perks, but I'll get back to that.

"Good, but could be better... " Read full review on TripAdvisor 11/9/2011 Vote

10. ) The Westin Galleria is in a prime location, but one may find better-scented, full-service luxury accommodations nearby for less.

"Fabulous beds, pricey location. " Read full review on TripAdvisor 10/12/2011 Vote