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OpinionWell
Rank
3rd
Out of 718

Westin Houston

Average Price: $225  
 
Hotel Class:
5060 West Alabama Street
Houston, 77056 View map  
4-Star Hotel Rank: 2 of 30
Average review rating: 3.31
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Fast
Appears in 10 comments. 
The following words were used in comments with Fast:
helpful (2)   night (2)   problem (2)   room (2)   service (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We could not leave fast enough.
"Bring Ear Plugs... " Read full review on TripAdvisor   3/18/2012 Vote      
2. Out of the three nights we were there, 2 days there was no hot water, so the tech had to come in and fix it, I can understand one night, but two in a row???? Despite that problem, service express was helpful and made surenthe problem was solved fast.
"Good, but could be better... " Read full review on TripAdvisor   11/9/2011 Vote      
3. I ordered room service (contl bkfst an light dinner) and it was delivered on time and fairly fast.
"Lots of personalTouches for a large hotel " Read full review on TripAdvisor   9/3/2011 Vote      
4. The front desk staff was wonderful -- very helpful, fast and friendly.
"Great location in the Galleria " Read full review on TripAdvisor   8/4/2011 Vote      
5. We checked in about 3:30 and it went fast and smooth.
"Clean , Comfortable and Attentive staff at the Westin Galleria! " Read full review on TripAdvisor   6/29/2011 Vote      
6. The check in process was very good and very fast, the check out was even faster.
"Much better than before. " Read full review on TripAdvisor   5/24/2011 Vote      
7. Also nice - the valet guys are very, very fast.
"Outstanding service and best location in Houston " Read full review on TripAdvisor   4/17/2011 Vote      
8. The room service was fast, efficient, and delicious - as well as the hotel's multiple restaurants including Shuckers Sports Bar, and The Daily Grill.
"Most Incredible, Out of town experience, EVER! " Read full review on TripAdvisor   4/5/2011 Vote      
9. Check in was ok and fast, but the gentleman who checked me in barely talked or looked at me, let alone smile.
"Westin can do better " Read full review on TripAdvisor   4/28/2009 Vote      
10. There are a lot of restaurants around and fast food in Galleria Mall.
"Best hotel in Houston " Read full review on TripAdvisor   5/12/2006 Vote      
   
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