Westin Houston, Houston, Helpful

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Rank

3rd

Out of 718

Westin Houston	Average Price: $225 Check Rates

Hotel Class:

5060 West Alabama Street

Houston, 77056 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 3.31

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (9) accommodating (10) beautiful (13) best (48) better (55) big (36) cares (18) cheaper (8) clean (140) comfortable (83) comfy (15) convenient (54) cool (9) correct (8) courteous (11) decent (18) efficient (12) enjoyable (9) excellent (50) exceptional (9) fantastic (14) fast (9) free (107) fresh (9) friendly (68) fun (8) good (134) great (235) happy (8) heavenly (36) helpful (86) huge (20) liked (107) love (24) new (47) newer (8) nice (136) outstanding (11) perfect (23) pleasant (19) plenty (10) positive (11) professional (8) prompt (8) quiet (13) reasonable (19) responsive (15) spacious (44) welcoming (12) wonderful (29)

Helpful

Appears in 93 comments.

The following words were used in comments with Helpful:
arrival (6) bed (4) clean (6) concierge (5) desk (11) efficient (4) extremely (6) friendly (20) good (4) great (5) hotel (19) liked (4) location (8) mall (4) nice (4) not (12) room (13) service (15) staff (42) valet (5)

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1. Perfectly located hotel with helpful staff to sort out any problems occurring, and I sincerely hope that anyone staying here has the pleasure of doing so on Edwin's watch.

"Helpful staff " Read full review on TripAdvisor 5/11/2012 Vote

2. I do no know if it was because normally the other Westin is more crowded or just the time of year but I think that kind of office like system, helps a lot.

"A lot of room for improvement. " Read full review on TripAdvisor 5/11/2012 Vote

3. We wanted to visit some specif places and they were very helpful with us by mail before we arrived and during our stay.

"great stay " Read full review on TripAdvisor 4/27/2012 Vote

4. Things work fine and the staff is very helpful.

"great stay " Read full review on TripAdvisor 4/27/2012 Vote

5. I had to leave a packege for pick up at the front desk and they were accommodating and helpful.

"Great for the Money! " Read full review on TripAdvisor 4/23/2012 Vote

6. The hotel is centrally located and modern, and the staff are soliciteous and helpful.

"Great for the Money! " Read full review on TripAdvisor 4/23/2012 Vote

7. The rooms were large and the staff was friendly and helpful.

"Beautiful hotel " Read full review on TripAdvisor 4/17/2012 Vote

8. Front desk staff and concierge were very helpful, always willing to provide answers, or research it if they didn't know already.

"Love Westins... consistently great and this hotel is more of the same. " Read full review on TripAdvisor 3/21/2012 Vote

9. We had difficulty getting help with luggage, getting the room cleaned in a timely manner, and getting directions to local restaurants and shops.

"Terrible service " Read full review on TripAdvisor 3/20/2012 Vote

10. The hotel was NOT helpful for a family traveling.

"Terrible service " Read full review on TripAdvisor 3/20/2012 Vote