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Rank
23rd
Out of 287

Sheraton Austin

Average Price: $220  
 
Hotel Class:
701 East 11th Street
Austin, 78701 View map  
4-Star Hotel Rank: 11 of 23
Average review rating: 3.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (251) , TripAdvisor (231) , YahooTravel (9)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 13 comments. 
The following words were used in comments with Welcoming:
customer (2)   free (2)   friendly (2)   hotel (3)   love (2)   staff (6)    
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1. Superlatives- Every staff member was very friendly and welcoming-always smiling.
"Very nice, comfortable, a few little problems " Read full review on TripAdvisor   4/6/2012 Vote      
2. He greeted everyone as they came in, made us all feel welcome, while also providing personally professional service with the food and beverage.
"Dan's the Man " Read full review on TripAdvisor   4/1/2012 Vote      
3. Upon checkin i was met with a friendly and welcoming demeanor from Edwin.
"The sheraton Austin Hotel at the Capitol Review " Read full review on TripAdvisor   1/28/2012 Vote      
4. Corridors to rooms smelly and old and not a welcoming feeling.
"Avoid " Read full review on TripAdvisor   12/25/2011 Vote      
5. I also was told they were giving free internet in November as a thank you for SPG members, as well as a free welcome drink at the bar (I had a Balvenie 12.
"Great location for business stay--nice upgraded Club room " Read full review on TripAdvisor   12/1/2011 Vote      
6. that said I love Austin, will continue to return and will be finding other hotels that I am sure will find reason to welcome their customers and encourage the staff to work to retain customers.
"The only thing worse would have been bed bugs " Read full review on TripAdvisor   10/6/2011 Vote      
7. Clean, lovely, and welcoming.
"wonderful staff, watch out for the elevator rooms " Read full review on TripAdvisor   9/15/2011 Vote      
8. This was my first trip to Austin and they went overboard to make me feel welcome - suggesting where to go and what to see and do.
"Excellent stay - Perfect in every way. " Read full review on TripAdvisor   4/13/2009 Vote      
9. Unfortunately, the hotel staff here, could use to instruction on making guests feel more welcome and appreciated.
Read full review on MyTravelGuide   12/13/2007 Vote      
10. The welcoming staff was very rude and confusing.
Read full review on MyTravelGuide   10/10/2007 Vote      
   
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