Sofitel Chicago, Chicago, Professional

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Rank

3rd

Out of 415

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (46) awesome (28) beautiful (130) best (133) better (95) big (67) cares (37) clean (235) comfortable (286) comfy (32) convenient (41) cool (28) courteous (34) delicious (37) efficient (29) elegant (24) excellent (231) exceptional (34) fabulous (43) fantastic (105) free (110) fresh (31) friendly (218) fun (30) good (352) gorgeous (27) great (710) happy (30) helpful (190) huge (61) liked (174) love (100) luxurious (45) magnificent (68) new (59) nice (419) outstanding (37) perfect (141) pleasant (38) plenty (44) professional (39) quiet (68) reasonable (35) soft (47) spacious (73) spotless (23) stylish (25) welcoming (41) well appointed (26) wonderful (141)

Professional

Appears in 53 comments.

The following words were used in comments with Professional:
accommodating (3) best (4) concierge (4) courteous (9) desk (7) excellent (3) extremely (5) friendly (10) helpful (4) hotel (18) housekeeping (9) liked (3) location (6) modern (3) need (3) nice (4) personable (3) room (2) service (8) staff (37)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff are professional and attentive without being 'in your face' Brilliant 24 hour gym for those like me - jet lagged.

"Letter from America " Read full review on TripAdvisor 4/23/2012 Vote

2. Every staff member I interacted with, from the bellmen to the housekeepers to the front desk and restaurant staff were truly professional, absolutely top notch.

"An uncommon level of taste and service. " Read full review on TripAdvisor 1/31/2012 Vote

3. Staff is standard Sofitel style- professional and extremely accommodating.

"Perfect place to stay " Read full review on TripAdvisor 12/30/2011 Vote

4. I admire the professionalism of the staff and the french decor throughout the hotel.

"Wonderful experience at The Sofitel Hotel " Read full review on TripAdvisor 9/27/2011 Vote

5. From the reception staff, to Concierge staff, to Housekeeping staff , to Doormen and to Room Service staff, everyone was very professional and respectful.

"The best! " Read full review on TripAdvisor 8/27/2011 Vote

6. Sofitel staff were extremely professional, prompt and courteous.

"The best! " Read full review on TripAdvisor 8/27/2011 Vote

7. Staff very nice and professional.

"very nice " Read full review on TripAdvisor 8/23/2011 Vote

8. There is a certain emphasis on service, courteousness and professionalism that is so refreshing and charming in this day and age.

"My favorite hotel, period. " Read full review on TripAdvisor 8/21/2011 Vote

9. Staff was very professional and very willing to assist with any request.

"Location, Service & Value " Read full review on TripAdvisor 7/28/2011 Vote

10. Good food, nice room, professional and friendly staff.

"Wonderful stay at the Sofitel...We will be back!! " Read full review on TripAdvisor 6/7/2011 Vote