Sofitel Chicago, Chicago, Courteous

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Rank

3rd

Out of 415

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

attentive (46) awesome (28) beautiful (130) best (133) better (95) big (67) cares (37) clean (235) comfortable (286) comfy (32) convenient (41) cool (28) courteous (34) delicious (37) efficient (29) elegant (24) excellent (231) exceptional (34) fabulous (43) fantastic (105) free (110) fresh (31) friendly (218) fun (30) good (352) gorgeous (27) great (710) happy (30) helpful (190) huge (61) liked (174) love (100) luxurious (45) magnificent (68) new (59) nice (419) outstanding (37) perfect (141) pleasant (38) plenty (44) professional (39) quiet (68) reasonable (35) soft (47) spacious (73) spotless (23) stylish (25) welcoming (41) well appointed (26) wonderful (141)

Courteous

Appears in 45 comments.

The following words were used in comments with Courteous:
attentive (2) best (2) comfortable (3) desk (5) efficient (5) extremely (6) friendly (10) helpful (14) hotel (6) housekeeping (5) lobby (2) location (3) never (2) professional (9) prompt (5) room (6) service (5) staff (37) valet (2) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All staff were exceedingly helpful and courteous.

"Excellent stay, great service. " Read full review on TripAdvisor 4/25/2012 Vote

2. warm, courteous and willing to help.

"Excellent stay in Chicago " Read full review on TripAdvisor 4/11/2012 Vote

3. SERVICE: Every person we encountered was very friendly and courteous, and if applicable, very helpful.

"Great value with Breakfast/Parking package " Read full review on TripAdvisor 2/22/2012 Vote

4. The staff was extremely friendly and courteous.

"Great Hotel. " Read full review on TripAdvisor 2/13/2012 Vote

5. The front desk staff was extremely friendly and helpful, the housekeeping staff was courteous and prompt when I asked for the down to be removed from the room since I'm allergic and the room was very clean and well maintained.

"Excellent Service and Quality " Read full review on TripAdvisor 2/11/2012 Vote

6. The front desk staff was exceptionally courteous and friendly.

"Very Good Hotel in Excellent Location " Read full review on TripAdvisor 1/1/2012 Vote

7. The staff were completely courteous and helpful, and the room was incredibly comfortable.

"Modern, sexy, comfortable & convenient. " Read full review on TripAdvisor 9/16/2011 Vote

8. Staff were extremely helpful and courteous and our every request was met with a smile.

"Terrific hotel in Downtown Chicago " Read full review on TripAdvisor 9/16/2011 Vote

9. Sofitel staff were extremely professional, prompt and courteous.

"The best! " Read full review on TripAdvisor 8/27/2011 Vote

10. The staff are very courteous, dependable, and accomodating.

"Always books our guest at this Sofitel and stay ourselves!! " Read full review on TripAdvisor 7/20/2011 Vote