Sofitel Chicago, Chicago, Helpful

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Rank

3rd

Out of 415

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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attentive (46) awesome (28) beautiful (130) best (133) better (95) big (67) cares (37) clean (235) comfortable (286) comfy (32) convenient (41) cool (28) courteous (34) delicious (37) efficient (29) elegant (24) excellent (231) exceptional (34) fabulous (43) fantastic (105) free (110) fresh (31) friendly (218) fun (30) good (352) gorgeous (27) great (710) happy (30) helpful (190) huge (61) liked (174) love (100) luxurious (45) magnificent (68) new (59) nice (419) outstanding (37) perfect (141) pleasant (38) plenty (44) professional (39) quiet (68) reasonable (35) soft (47) spacious (73) spotless (23) stylish (25) welcoming (41) well appointed (26) wonderful (141)

Helpful

Appears in 262 comments.

The following words were used in comments with Helpful:
bed (10) clean (11) concierge (53) courteous (14) desk (34) excellent (14) extremely (23) friendly (72) great (26) hotel (48) location (20) need (12) nice (21) not (20) pleasant (12) recommend (9) room (36) service (31) staff (158) well (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All staff were exceedingly helpful and courteous.

"Excellent stay, great service. " Read full review on TripAdvisor 4/25/2012 Vote

2. The front counter employees were very helpful and prompt.

"Great Hotel and location " Read full review on TripAdvisor 4/19/2012 Vote

3. Typical Sofitel service quality with helpful and respectful staff.

"Great service and excellent location " Read full review on TripAdvisor 4/15/2012 Vote

4. The staff was very friendly and helpful.

"Excellent location, world class service " Read full review on TripAdvisor 4/15/2012 Vote

5. warm, courteous and willing to help.

"Excellent stay in Chicago " Read full review on TripAdvisor 4/11/2012 Vote

6. Very helpful staff.

"Great location " Read full review on TripAdvisor 4/3/2012 Vote

7. It was a very special day for my wife, and I wanted to make sure it was perfect, and without the help of the Sofitel it wouldn't have been as spectacular.

"Great Experience " Read full review on TripAdvisor 3/30/2012 Vote

8. The staff is helpful without being obtrusive and the morning room service is nicely delivered in a timely fashion with free newspapers of your choice.

"Very comfortable " Read full review on TripAdvisor 3/27/2012 Vote

9. Not outrageosly expensive (not cheap either) and probably the friendliest and most aggesively helpful staff we have run in to in a long time.

"Hard to Beat the Location! " Read full review on TripAdvisor 3/26/2012 Vote

10. Everyone from the staff at the front desk, the concierge, cleaning staff, and servers were extremely helpful and accommodating.

"Great Location - Friendly Staff - Nice Rooms " Read full review on TripAdvisor 3/23/2012 Vote